Manager Sales Ops Communications & Improvements

Who we are

Together, we’re on a mission to make good health more affordable and accessible, to help millions around the world enjoy healthier lives. It’s a mission that bonds our people across nearly 60 countries and a rich, diverse variety of nationalities and backgrounds. Working here means working with the world’s leading manufacturer of generic medicines, and the proud producer of many of the products on the World Health Organization’s Essential Medicines List. Today, at least 200 million people around the world take one of our medicines every single day. An amazing number, but we’re always looking for new ways to continue making a difference, and new people to make a difference with.

The opportunity

The position is responsible for overseeing the communication strategies for both field and home office as well as leading change initiatives to improve the quality, effectiveness, and efficiency of deliverables and processes that support our internal customers in field sales.

How you’ll spend your day

 

• Develop and implement a departmental communication plan to ensure proper and timely dissemination of critical information to field sales teams.
• Lead efforts to gather constructive feedback from field sales teams regarding Sales Operations services through interviews, surveys, and field advisory boards.
• Collaborate with leadership and other home office cross-functional teams to identify communication needs and develop strategies and tactics to address them.
• Provide support in creating departmental communications directed to executive leadership. 
• Maintain a master project plan with milestone dates for high priority departmental projects.
• Lead continuous improvement initiatives with a focus on improving quality and enhancing services for critical Sales Operations deliverables provided to field sales.
• Establish and maintain KPIs for selected Sales Operations functions to measure performance toward quality & budget goals; includes measuring impact of continuous improvement projects.
• Stay abreast of industry trends and best practices in commercial operations and field communications to bring recommendations for innovative approaches to improving operations.
• Act as a liaison between Sales Operations and other departments to ensure alignment of goals and objectives.

Your experience and qualifications

Education/Certification/Experience:

• Bachelor's degree in business administration, communication, or a related field is required; MBA or relevant advanced degree preferred.
• A minimum of 5 years of proven experience in pharmaceutical sales, marketing, commercial operations, or a related field; field sales experience preferred.
   

Skills/Knowledge/Abilities:

• Strong communication and interpersonal skills, with the ability to effectively convey complex information to diverse audiences.
• Demonstrated ability to communicate and work with senior leadership and cross-functional teams to drive change in a fast-paced environment.
• Proficient with project management.
• Knowledge of pharmaceutical industry commercial regulations and compliance requirements preferred.
   

Travel Requirements:

Approximately 10% throughout the US.

Enjoy a more rewarding choice

We offer a competitive benefits package, including:

• Comprehensive Health Insurance: Medical, Dental, Vision, and Prescription coverage starting on the first day of employment, providing the employee enrolls. 
• Retirement Savings: 401(k) with employer match, up to 6% and an annual 3.75% Defined Contribution to the 401k plan. 
• Time Off: Paid Time Off including vacation, sick/safe time, caretaker time, 13 paid Holidays and 3 paid floating holidays. 
• Life and Disability Protection: Company paid Life and Disability insurance. 
• Additional benefits include, but not limited to, Employee Assistance Program, Employee Stock Purchase Plan, Tuition Assistance, Flexible Spending Accounts, Health Savings Account, Life Style Spending Account, Volunteer Time Off, Paid Parental Leave, if eligible , Family Building Benefits, Virtual Physical Therapy, Accident, Critical Illness and Hospital Indemnity Insurances, Identity Theft Protection, Legal Plan, Voluntary Life Insurance and Long Term Disability and more.

Already Working @TEVA?

If you are a current Teva employee, please apply using the internal career site available on "Employee Central". By doing so, your application will be treated with priority. You will also be able to see opportunities that are open exclusively to Teva employees. Use the following link to search and apply: