We're Cruise, a self-driving service designed for the cities we love.

We’re building the world’s most advanced self-driving vehicles to safely connect people to the places, things, and experiences they care about. We believe self-driving vehicles will help save lives, reshape cities, give back time in transit, and restore freedom of movement for many.

In our cars, you’re free to be yourself. It’s the same here at Cruise. We’re creating a culture that values the experiences and contributions of all of the unique individuals who collectively make up Cruise, so that every employee can do their best work. 

Cruise is committed to building a diverse, equitable, and inclusive environment, both in our workplace and in our products. If you are looking to play a part in making a positive impact in the world by advancing the revolutionary work of self-driving cars, come join us. Even if you might not meet every requirement, we strongly encourage you to apply. You might just be the right candidate for us.

Job Description:

We are looking for a highly skilled DC Technician to ensure that our data center and server room infrastructure performs effectively and aligns with industry standards. In this role, your duties will include installing and upgrading system components, as well as providing outstanding network support! You will also be required to perform maintenance and repairs on servers, network equipment and asset management. Helping lead initiatives that up-level DC Operations program to a DCOS-5 optimized level will be a critical component of this role!  

To ensure success, you should exhibit extensive experience in ensuring positive efficiency of infrastructure. Outstanding Data Center Technicians take proactive measures to prevent loss of data and damage to networks. Track record of leading technical projects as a directly responsible individual or critical supporting resource.

What you’ll be doing: 

We perform preventative maintenance servers and network equipment. Supervise and respond to server and network issues. Running hardware diagnostics and replacing failing parts in a timely manner. Participate in infrastructure buildout projects. Upgrade internal system components, such as CPUs, memory, hard drives, and network cables. Detailing processes and keeping event logs. Own infrastructure asset audits and inventory management. Identify, document, and deliver data center operations, service level objectives, agreements and indicators. Perform other ad hoc, job-related duties as assigned.

What you must have:

• Experience working in Data Center Operations for 5+ years

• CompTIA Server Plus, CompTIA Network+, or CCNA certification or Equivalent work experience

• In-depth knowledge of data center environments, servers, and infrastructure

• Experience installing, monitoring, and maintaining data center equipment

• Outstanding ability to work as part of a team, provide Data Center Operations support, and resolve errors

• Ability to keep up with advancements in data center infrastructure and technologies

• Proficiency in detailing work processes

• Willingness to work off hours as needed to support maintenance and incidents.  

• Mentoring colleagues and maturing the program

• Ability to communicate effectively with customers and internal staff and effectively work in team environment

• We appreciate outstanding interpersonal skills

• Able to participate in on-call rotation

• Willingness to work off hours as needed to support maintenance and incidents

• Data center technicians stand and crawl, duck, kneel, lift and move up to 40 pounds over short distances

• Ability to climb ladders

• Travel within Phoenix metro area as needed 

Bonus points!
 

• Experience in data center physical infrastructure design and build

• Working knowledge of modern data center infrastructure management (DCIM)

• Understanding of electrical and cooling systems with respect to data center environment

• Prior experience with vendor management

• Effective leadership skills to drive standardization and efficiency across the team 

• Willingness to travel to remote locations - up to 30%

• RCDD Certification Preferred

The salary range for this position is $106,600 - $156,800. Compensation will vary depending on location, job-related knowledge, skills, and experience. You may also be offered a bonus, restricted stock units, and benefits. These ranges are subject to change.

Why Cruise?

• Our benefits are here to support the whole you:

• Competi