Sr Director Product Management, Tax Solutions

ADP is hiring a Senior Director, Product Management – Tax

Are you energized by the challenge of transforming a market-leading product used by over a million clients?

 

Do you thrive at the intersection of innovation and operational excellence, ensuring next-generation solutions deliver value without disrupting a trusted legacy?

Are you a technologist first and foremost who approaches every problem wearing that hat while going out of your way to champion development creativity and build diverse, engaged teams?

If this excites you, we invite you to shape the future of ADP’s Tax solutions.

Role Overview:

As Senior Director, Product Management for Tax, you will lead the transformation of ADP’s flagship Tax solution guiding its evolution to a next-generation platform while ensuring continuity and excellence for our extensive client base. This role is pivotal in defining the product vision, driving strategic execution, and collaborating broadly across Payroll, Business, Engineering, and Compliance teams. You will serve as the face of Tax product innovation at ADP, balancing immediate operational needs with long-term growth and market leadership.

WHAT YOU’LL DO:

Strategic Leadership & Transformation

• Define and champion a compelling vision and multi-year strategy for ADP’s Tax product portfolio, integrating advanced digital and AI capabilities.
  
• Lead the end-to-end transformation from legacy to next-generation solutions, ensuring seamless continuity for existing clients.
• Partner with executive and cross-functional leaders to align product, technology, and go-to-market strategies.

Stakeholder Collaboration & Market Orientation

• Build strong partnerships across Payroll, Compliance, Business, Engineering, and Marketing to deliver unified, client-driven solutions.
• Serve as the primary advocate and client-facing leader for the Tax product, engaging with clients, analysts, and industry influencers to represent ADP’s vision.
• Identify and execute on new market opportunities, partnerships, and innovations to expand product reach and impact.
  
  Product Planning & Delivery
  
• Develop and prioritize roadmaps that balance innovation, technical debt reduction, and core operational excellence.
• Oversee product lifecycle management, from ideation through launch and ongoing support.
• Ensure robust business and market analysis, integrating user feedback, competitive intelligence, and regulatory trends.
•  Conceptualize new markets to penetrate and drive new applicable product innovations

 

Customer/User Experience and Market Orientation:

• Define and/or influence requirements to enable and leverage usability studies, business and product usage data, external industry trends, and metrics, to generate insights. Assure insights are effectively incorporated and outcomes are aligned.
• Partners with UX teams, supporting and encouraging an iterative design driven approach; integrating the user experience design process as part of the product definition and discovery process.
• Thoroughly understand competitors and their offerings. Know the market and identify new partnerships or acquisition targets to broaden or enhance a product portfolio.
• Partner with Product, Corporate Strategy, and Business Leaders to execute due diligence as needed. Analyzes market trends, articulates a market vision for the future and is regarded as a thought leader in the product/technology landscape.
• Committed customer advocate, empowering team to engage customers.
• Serves as the key client facing contact for the product portfolio. Engages critical 3rd party influencers, analysts, and consultants to educate the market on ADPs portfolio of products and services.

Monitors commercial success as well as overall product performance and competitiveness in the marketplace and takes corrective actions as appropriate.

Metrics, Outcomes, & Continuous Improvement:

• Establish and track KPIs and OKRs aligned to revenue growth, client retention, product adoption, and operational performance.
  Foster a data-driven culture, using insights to drive product decisions and