CSR- Customer Service- Kiosk Store front location

Description

Customer Service Representative - Dry Cleaning Kiosk

Hours: Can vary & some flexibility. Similar to Monday - Friday, 12:00 PM - 6:00 PM. Additional Saturday shifts may be available at other locations.

Compensation & Benefits:

• Weekly Pay
• Potential Weekly Attendance Bonus
• Paid Time Off (PTO)
• Paid Holidays

Job Description & Duties:

As a Customer Service Representative, you will be a "customer pleaser" by providing exceptional service and ensuring customer satisfaction. Key responsibilities include, but are not limited to:

• Customer Interaction: Welcome every customers, communicate positively, and always be kind and respectful to customers and the team.
• Order Management: Pay close attention to detail when detailing, racking (loading), and handling customer orders.
• Problem Solving: Be proactive in resolving issues and follow through professionally.
• Operational Excellence:
  • Utilize basic computer skills daily.
  • Maintain an organized and clean work environment.
  • Be reliable and dependable, arriving on time for scheduled shifts, in uniform, and ready to work.
  • Demonstrate trustworthiness and self-motivation.

Requirements

Physical Requirements:

• Ability to stand for extended periods (up to 6 hours) per shift.
• Capable of bending, lifting, and transporting garment and laundry bags weighing approximately 30 lbs.

Core Competencies:

• Strong attention to detail and ability to follow directions accurately.
• Excellent oral and written communication skills are essential for daily tasks.

Maintain a kind, caring, and professional demeanor when interacting with the public under all circumstances and situations.




Disclaimer Statement: This job description is not intended, nor should it be construed to be an exhaustive list of all responsibilities, duties, skills, or working conditions associated with a particular job. It is intended to be only a general description of the principal requirements common to positions of this type.