Accounts Payable Rep I - Hotline, Vendor Statements, Credits

Overview

Accounts Payable Representative I

(Hotline/Vendor Statements/Credits)

 

Select Medical Corporate Headquarters – Mechanicsburg, PAFull Time | On-Site

 

Location:

4714 Gettysburg Road

Mechanicsburg, PA 17055

 

Schedule:

M-F 8 am-5 pm (with some flexibility)

 

Starting Pay:$17/hour

 

Benefits:

• Diverse and comprehensive benefits package
• Accruable Paid Time Off (PTO)
• Paid holidays
• 401(k) with company match
• Health, dental, vision, and life insurance
• Short- and long-term disability
• Extended Illness Days (EID)
• Personal and family medical leave
• Access to campus walking trails and outdoor rest areas
• Thorough orientation and strong cross‑department collaboration opportunities

About the Opportunity

Select Medical is seeking an entry‑level Accounts Payable professional responsible for researching and resolving vendor hotline inquiries related to outstanding invoices and payment status.  Additionally, this person is tasked with reviewing and reconciling vendor statements as received and resolving discrepancies on time. This position also works with vendors to ensure that credits posted on vendor accounts are processed and collected. This involves working directly with other Accounts Payable team members as needed to resolve vendor matters Does This Sound Like You?

• You enjoy working behind the scenes in healthcare operations
• You thrive in collaborative, innovative team environments
• You want to work for an organization devoted to helping others

 

If so, this could be an excellent opportunity for you!

 

 

Watch our video to see what it’s like to work at Select Medical. We’d love for you to join our team!

 

 

Responsibilities

• With supervisor guidance, respond fully to vendor inquiries for information related to invoice processing and payment status. 
• Provide clear work notes within ServiceNow that show the work performed to resolve vendor matters.  Notes should clearly reflect the status of cases
• Monitor voicemail left on hotline telephone and log cases in ServiceNow
• Log statements and other cases in ServiceNow as per policies and procedures
• Ensure proper documentation is obtained for the resolution of hotline and vendor statement open invoices.  Work with vendor partners to retrieve necessary invoices, support for credits on vendor accounts, etc., to reconcile vendor statement accounts.
• Communicate with vendors to resolve aged invoices showing on vendor statements.  This includes communicating with the vendor via telephone or email if our records show invoices have been paid or requesting copies of older invoices for processing as needed. 
• Follow up on duplicate payments or other payments showing as credits on vendor statements to ensure validated duplicates are collected either by check or credit processed to vendor accounts.  Work with AP Representatives to enter credits into Oracle for vendor accounts where needed

• Provide information as needed to AP Representatives for the collection of vendor credits (changing paygroups or other ways to ensure credits earned are collected).
• Attention to detail/accuracy, perform effectively when action is required, and meet all requested deadlines.
• Research vendor inquiries and discrepancies to provide quality customer service to internal/external customers.
• Assist and notify Vendor Maintenance with vendor change/corrections, and provide W-9 and invoice information when new vendors are set up. Work with the field to ensure W-9’s are received when new vendor set-ups are needed, but no W-9 submitted.
• Perform assigned responsibilities and tasks according to policies and procedures with supervision within the assigned time frame.  Multi-task and take on new responsibilities without loss of continuity.
• Assist other AP Hotline Representatives and the Supervisor as necessary.
• Support special projects and undertake other duties as requested

Qualifications

Minimum

• High school diploma or General Education Degree (GED)
• Minimum of 1 year of experience working in a large volume processing environment
• Ability to communicate effectively
• PC knowledge - Microsoft Office Excel, Outlook (or equivalent) and Word knowledge/skills. Experience with accounting software.
• Basic Math Skills
• Ability to work in a fast-paced environment and possess a personal sense of urgency.

Preferred