Program Support Coordinator, COEHS

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JOB TITLE SUMMARY

Job Title:  Program Support Coordinator, COEHS

Division:  Academic Affairs  

Evaluation Group:  Staff

FLSA Status:  Non-Exempt

Reports To:  Department Head, Counseling and Social Work

Positions Supervised:  NA

Job Summary

The College of Education and Human Services (COEHS) program coordinator is responsible for performing a variety of routine student service, clerical, organizational, and administrative duties in accordance with established procedures.

Essential Job Functions and Performance Indicators

The intent of this job description is to provide a representation of the types of duties and level of responsibility that will be required of positions given this title. This job description shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.

Job Responsibilities and Execution

• Ensures that adjunct instructors have current syllabi uploaded to their Canvas course shells
• Advises school counseling and CMHC students as assigned
• Assists the advising team, as needed, with prospective and enrolled COEHS student inquiries related to advising and program requirements
• Provides support to COEHS program faculty
• Assists with semester scheduling and annual assessment reports
• Aids students in the use of FolioTek
• Assists with ordering assessments for programs
• Supports accreditation tasks for all programs
• Assists with maintaining access to fully updated program handbooks and program plans
• Represents COEHS at recruiting events
• Shares in front facing office duties, addressing phone, virtual, and in-person student inquiries
• Maintains testing databases and scores for comprehensive exams

Service Excellence

• Supports the mission of the University and serves as an ambassador of the Q2 culture of service excellence
• Models, supports, and holds others accountable to the University’s values

Communication, Teamwork, and Collaboration

• Responds to the needs of students, colleagues, and community members in a timely and courteous manner
• Engages collaboratively with colleagues and students
• Plans and organizes task effectively
• Resolves student issues, with appropriate referral to faculty and/or advisors as necessary

Job may require other duties as assigned.

Required Qualifications – An equivalent combination of education, training and experience will be considered. Additional requirements may be designated by position.

• Bachelor’s degree
• Master’s degree preferred

Knowledge, Skills and Abilities – May be representative, but not all inclusive, of the knowledge, skills and abilities necessary to perform this job competently.

• Demonstrated ability to work effectively with individuals from diverse communities and cultures
• Excellent written and verbal communication skills and interpersonal skills
• Highly organized, motivated and able to work on multiple tasks simultaneously
• Strong professional integrity
• Ability to problem solve, employ sound judgment and think critically
• Ability to learn and apply institutional policies and procedures
• Proficient in Microsoft Office and Excel

Work Environment – Environmental or atmospheric conditions commonly associated with the performance of this job’s functions.  Please click here to view Lindenwood University’s flexible work designation descriptions.

• General offi