Program Aide, Adult Education Programs (48686)

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Provide support duties such as typing, answering telephones, greeting students and ensuring messages are received
• Assist the Program Coordinator with registration, the maintenance of participant files, input attendance, and ensuring internal and external databases and files are up to date
• Call students to follow up on absenteeism and/or to collect necessary documents
• Document all face-to-face and telephone conversations with students
• Assist the Program Coordinator with the coordination of special events
• Assist with any program activity deemed necessary by the Program Coordinator
• Conduct individual intake assessments with program students
• Assist with TABE and Best Plus pre and post-testing
• Provide overall support and assistance to the program
• Assist with registration and enrollment process
• Inform Program Coordinator of any issues and updates as they arise
• *During the months of July and August, contingent on the availability of funds, Program Aide will transition to a position within the Education Division that is comparable in duties and responsibilities

COMPETENCIES

• Detail oriented
• Strong organization and communication skills
• Must be able to meet set deadlines
• Willing to go above and beyond program mandates for the benefit of the program participants
• Bilingual (Spanish and English) required
• Proficiency in MS Office Suite
• Must be willing to work morning and evening hours to accommodate needs of the program

EDUCATION EXPERIENCE

High School diploma or High School equivalency

It is the policy of RiseBoro to provide equal employment opportunity to all employees and applicants for employment. No individual will be discriminated against on the basis of race, color, age, creed, religion, national origin, citizenship status, political or union affiliation, marital or partnership status, sex, sexual orientation or affectional preference, gender identity, familial status, genetic information or predisposition or characteristic, disability, status as a victim of domestic violence, status as a veteran or member of the U.S. military and related obligations, or any other characteristic protected by law. This policy applies to all terms and conditions of employment, including but not limited to, recruitment, hiring, job placement, compensation, benefits, training and apprenticeship, employee development, promotion, demotion, discipline, transfer, lay-off and recall, and termination. RiseBoro makes reasonable accommodations based on religion and/or disability as required by law, and requests for accommodation are to be directed to the Human Resources Department.