Senior Consultant, Organizational Change Management - REMOTE

TRAVEL FOR THIS ROLE IS REQUIRED AND CAN BE UP TO 80%.

Are you a seasoned organizational change practitioner looking to join a company with a mission to transform the way utilities operate?

If so, we want to talk to you! We’re looking for a senior Organizational Change Consultant to join our People & Change Delivery Services team.  Your work will include change assessments, risk assessment and mitigation, strategic customer & stakeholder engagement communications and training enablement. By driving adoption, the Organizational Change Consultant’s goal is ultimately to increase benefit realization, value creation, ROI, and the achievement of our clients’ desired results and outcomes.

E Source is a solutions-based consulting, research and advisory, and data science firm that’s been a change agent in the utility industry for over 30 years.

What you’ll do

• Work with clients on all aspects of OCM, applying a structured methodology
• Apply change management process and tools to support adoption
• Execute engagement plans and support communication efforts
• Coordinate and conduct change assessment
• Assess change readiness, impact, and effectiveness
• Design and develop enablement programs for skill development
• Coordinate with project managers to align timelines, dependencies, and deliverables
• Leverage best practice change assessment instruments
• Identify, analyze and prepare risk mitigation recommendations
• Develop a resistance mitigation strategy
• Lead internal and external communications efforts, including customer engagement
• Create deliverables for OCM strategy milestones
• Coach change agents
• Contribute insight for organizational design, job descriptions, roles, and responsibilities
• Track and report progress and challenges

 What will make you a good fit

• At least 6 years of experience in applying change management principles, methodologies, and tools
• At least 6 years of general consulting or industry experience.
• Experience with large-scale organizational change efforts such as:
  • Technology Modernization & Adoption
  • Operating Model
  • Business Process Optimization
• Preferred to have Industry-recognized or accredited OCM Certification (APMG, CCMP, Prosci, etc.)
• Strong analytic skills and ability to provide insight into project progress
• Strong verbal and written communication skills
• Bachelor’s degree in organizational behavior science, industrial psychology, business, or related field of study
• Proficient in Microsoft Office suite of products, including Visio and SharePoint

What will make you stand out

• Change Management experience in the utility industry
• Familiarity with CIS, GIS, WAM, CIS & AMI implementations, including the testing and training cycles
• Business analysis/business process design experience
• Customer engagement experience

A little about E Source

Utilities across the US and Canada face the same fundamental, day-to-day challenges: to ensure reliable service for every customer while maintaining and modernizing aging distribut