Housing Case Worker of Affordable Housing Apartment Community

Description

Carteret Management Corporation is seeking a HOUSING CASE WORKER who will assist the Manager with the oversight of an affordable housing community conveniently located in downtown Saint Petersburg, in accordance the Company’s values of Customer Service, Communication and Competency. This position offers full-time employment at a competitive salary with a strong benefit package including:

• Over 4 weeks of total PAID TIME OFF per year
• Affordable health plans with monthly premiums as low as $98 for medical, $24 for dental and $8 for vision coverages including FREE Virtual Healthcare Services with enrollment
• 401K with company-paid match

Responsibilities include, but are not limited to:

• Resident Relations: Maintain a positive, customer service-oriented approach with a goal of meeting resident and community needs.
• Operations: Under direction of Senior Regional Manager, assist corporate team in attending to portfolio needs.
• Compliance: This is an affordable housing community. The role requires experience with the relevant programs that can translate to hand-on effectiveness for on-site projects such as move-ins and re-certifications. The Housing Case Worker will ensure that strictest compliance is maintained with all programmatic standards, as well as promoting good management practices and customer service.
• Administrative: maximize usage of RealPage’s OneSite software for operating efficiency.

Requirements

• Bachelor’s degree; or job experience may substitute for degree.
• 3+ years’ affordable housing experience, or 1+ years’ experience AND certifications relevant to assigned portfolio (TCS, COS, HCCP, CP3, NAHP, or equivalent).
• Comfortable acting in a dynamic role with changing assignments based on portfolio needs.
• Proficient in Federal Fair Housing Laws and Landlord Tenant Laws.
• Strong time management skills and ability to multi-task in a fast-paced, dynamic environment.
• Uses intuition and experience to identify and resolve problems. Can work with minimal supervision in setting priorities and directing day-to-day schedule/tasks.
• Must possess a strong customer service background, excellent verbal and written communication skills, and the ability to interact with a wide variety of people.
• Must demonstrate computer literacy and proficiency, with a focus on Microsoft Word, Excel, and RealPage OneSite leasing software.

Carteret Management is an equal opportunity employer. We promote an inclusive environment that celebrates diverse perspectives, backgrounds and skills in order to best serve the communities in which we operate.

A Drug Free Workplace.