Chief Operations Officer (COO) – State Street Global Advisors, EVP

State Street Global Advisors is one of the largest asset managers in the world, with $3.6 Trillion in assets under management. We offer one of the broadest ranges of strategies across asset classes, risk profiles, regions and styles. We deliver these strategies through a wide range of vehicles – including both registered and unregistered funds in major global jurisdictions – from Australia and Japan, the UK, Ireland and Luxembourg and the USA. Solutions include our pioneering ETFs, mutual and UCITS funds.

The Chief Operating Officer (COO) for State Street Global Advisors (Global Advisors) is responsible for leading the firm’s global operations, technology, funds management, vendor oversight, data governance and business risk management efforts, and its investment and other operations in locations such as India and China.  As a member of the Global Advisors’ Operating Group and reporting to its CEO, the COO has responsibility for envisioning and delivering a world class technology, systems and operational infrastructure in support of the firm’s $3.6 trillion in assets under management and enabling its growth and expansion aspirations across all asset classes, client segments and geographies.  

Primary Responsibilities: 

• Developing and delivering on a strategic vision in partnership with senior leaders across Global Advisors that results in a best-in-class, risk excellent end-to-end operations and technology infrastructure and organization that has a high degree of scalability, efficiency, resiliency, digitization, quality of client experience, and productivity for Global Advisors 

• Managing a global organization with an annual budget of more than $200 million and comprised of more than 800 professionals and a team of highly experienced leaders who are responsible for daily support to the organization and its businesses to deliver on Global Advisors’ strategic and financial objectives; adept at using analysis and productivity data to optimize staffing and production capacity, identifying new processes and/or partners to improve quality or increase productivity and/or profitability   

• Supporting and ensuring adequate and documented service levels for critical operational functions including client onboarding, trade processing, new product and fund development, shareholder services, vendor oversight, operational risk management, fund governance, and liaising with external parties such as regulators, tax providers, auditors, custodians, prime brokers, fund administrators, etc.  

• Setting direction and overseeing core technology functions including strategy, applications, infrastructure, enterprise architecture and data, technology modernization and IT governance; providing oversight for enterprise information security, program management and technology-related risk management 

• Acting as primary liaison with such corporate functions as Risk Management and Compliance along with State Street as a provider of front, middle and back-office technology and operations, that include Alpha; partnering with State Street’s Global Technology Services on key outsourced services (e.g., data center, end user experience, service desk, information security, access management, business continuity and infrastructure resiliency) 

Minimal Qualifications: 

• Accomplished senior operations executive and/or technology leader with a successful record in transforming and streamlining global asset management operations and technology infrastructure resulting in organizational efficiency and a variety of front, middle and back-office automation tools and solutions that drive the business forward 

• Results-focused individual with the persistence and patience necessary to work effectively with a variety of internal and external constituencies and drive results; demonstrated business knowledge acumen and ability to handle multiple priorities yet able to prioritize and effectively be the point of escalation on the most important deliverables or pressing issues of the moment 

• Highly experienced in supporting such areas as trading, client onboarding, operations, fund management and administration, regulatory reporting, risk management and program management on a global basis 

• Passion for driving IT efficiency, building successful enterprise solutions and realizing business value through operational efficiency and leveraging data 

• Demonstrated interest and ability to anticipate and identify emerging problems and trends in a complex setting and collaboratively reach resolution; embraces a continual improvement mindset that results in more efficient business processes and technology solutions, and adoption through effective change management 

• Excellent communication and presentation skills; ability to translate complex operational and technolo