Senior Field Quality Engineer

Company Overview
Mainspring Energy is revolutionizing power generation with the world’s most flexible and adaptable onsite power generator, the Mainspring Linear Generator. Commercial, industrial, and utility leaders are choosing Mainspring over traditional options like engines, turbines, and fuel cells to quickly and reliably deliver local power for EV charging, commercial facilities, data centers, and grid-scale operations. The Mainspring Linear Generator is fuel flexible, ramps up and down to meet demand, and utilizes a flameless technology with near-zero NOx emissions.
Backed by top-tier investors such as Khosla Ventures, Bill Gates, American Electric Power, and Lightrock, Mainspring designs, manufactures and delivers its products to customers across the U.S. today, and we’re quickly scaling for international expansion.
Inspired by our vision of the affordable, reliable, net-zero carbon grid, Mainspring is rapidly expanding within the $816B global electricity equipment market, and we’re hiring the best talent to meet growing customer demand around the globe. We welcome a broad range of backgrounds, experiences, and talents to bring fresh perspectives and ongoing innovation to our customers.
We are looking to build relationships with people who share our values:
Pragmatic Optimism. Building a new category of world-class power generation requires the optimism of ambition and creativity, balanced with practicality to solve problems efficiently. The challenges that arise are opportunities for growth.
Excellence without Ego. We bring expertise and commitment to creating the best customer experience, from sales to deployment and service, just as we apply deep technical rigor to building and delivering world-class products. We strive for excellence and behave as leaders with the humility to acknowledge our challenges, both collectively and as individual contributors.
Proactive Collaboration. The integration and cross-disciplinary nature of Mainspring’s business requires intentionally seeking out others who bring different skills, perspectives, and priorities. Our culture of inclusion and respect extends beyond our team to interactions with our partners and customers.
More information can be found at www.mainspringenergy.com
Job Overview
While Mainspring is growing rapidly to scale production of its linear generators, quality is a crucial element to the success of our mission. This role is critical as we expand our fleet of deployed generators and we need to accelerate the pace of learning while keeping our customers happy.

Responsibilities

• Develop and maintain trusting relationships with the customer facing team which includes Operations & Maintenance, Deployment and Commissioning as your primary internal customer as well as our internal stakeholders such as our Design Engineering groups, Manufacturing and Operations
• Become an expert of every step of the process from End of Line Testing to shipping and then commissioning a unit for customer acceptance
• Identify opportunities for improvement across the entire process and drive implementation cross functionally
• Close every loop of information that brings value to the relevant stakeholders prioritizing execution on what is important and urgent over the rest
• Build, monitor and regularly share key performance metrics to influence decision making with the customer facing team

Qualifications

• Bachelor’s degree in Engineering or equivalent work experience
• 3+ years of Quality Engineering experience in a fast paced and high growth environment (industrial and/or automotive a plus)
• Knowledge and experience with implementing APQP, PPAP and Root Cause Analysis
• Six Sigma, Lean, or ASQ Certification and trainings are preferred
• The position will require up to 50% travel to customer sites

Must-Have

• You have worked in an environment where safety was paramount, you understand the reasons behind it and thus developed safety conscious habits
• You possess a healthy customer obsession because you learned that delivering results to them is key to success
• You are highly organized, detail oriented, communicative, and will thrive in a nimble, fast-paced environment
• You are not dissuaded by task complexity as you have demonstrated to yourself that with focus and drive you can do almost anything
• You can thrive in structured and unstructured environments and are not dissuaded at the prospect of making hard decisions about what is important and urgent against a backdrop of limited resources
• Numbers and details are your best “friends” because you learned that when you pay attention