Resident Care Coordinator (RCC)

Job Description

Job Types: Full-time

Reports to: Health and Wellness Director

Full Wage Range: $22.00-$29.00, per hour, commensurate with experience and education.

The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Partners with the health services leadership in the development and implementation of Cooperative Service Plans and ensures that the Cooperative Service Plans are completed and updated in a timely manner.

• Performs various resident evaluations as assigned by health services leadership.  

• Provides direction and oversight to health services team members and assists in team member education and development as assigned.  

• Coordinates and assists in interviewing, hiring, onboarding and training new health services team members.  

• Collaborates with leadership team to create and maintain health services schedule that accommodates requested days off, vacations and sick time while maintaining appropriate staffing levels according to resident care needs and state requirements.  

• Maintains the medication carts and room in an organized, clean and safe manner.

• Submits orders for medications, supplies and equipment as prescribed by physicians and as established by the community policies and procedures.  

• Coordinates information pertaining to changes in residents’ condition, personal needs, appointments, and outside services and communicates information to appropriate individuals.  

• Coordinates resident transportation services and health services appointments for offsite visits. Transports residents as needed to health service appointments following local and state regulations and compliance.  

• Works as a Medication Aide and/or Personal Care Attendant as needed to cover shifts or assigned by health services leadership to stay apprised of resident care concerns and to educate, train, and guide health services team members.  

• Acts as a liaison between health services team members and community leadership and communicates concerns to the appropriate individuals.  

• Educates, monitors and practices safety procedures relating to equipment, chemicals, tools and utensils including infection control and universal precautions.  

• Promotes life enrichment by encouraging residents to participate in activities and wellness programs. Assists in the facilitation of activities as needed.  Responds to resident emergencies; provides first-aid assistance and arranges for appropriate medical attention and follow-up.  

• Orders health services supplies as needed, maintaining necessary inventory for proper resident care. Communicates and partners with Executive Director to track spending and stay in budget.  Provides on-call support for team member questions and staffing coordination.   

• Other duties as assigned.  

A successful candidate will:

• Demonstrate company values: love, excellence, trust, accountability, mutual trust, and fun.

• Supports a dignified and caring atmosphere with residents, residents’ families, visitors and staff.  

• Protects privacy and confidentiality of information pertaining to residents, employees, the facility, and company information and records.  

• Maintains a safe and secure working environment and practices safe working habits Supervisory responsibilities will be determined at the direction of the HWD and ED. 

• Minimum of one year's experience as a Personal Care Attendant or 6 months as a Medication Aide.

• Experience in an Assisted Living setting preferred.

• Ability to work on-call, weekends and holidays as scheduled.

• Ability to read technical procedures.

• Ability to read and comprehend policy and procedure manuals.

• Ability to effectively present information and respond to questions from managers and employees. 

• Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations. 

• Ability to solve practical problems.

• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. 

• Must have and