Director, Program Management - IT

GROW WITH US:

Tandem Diabetes Care creates new possibilities for people living with diabetes, their loved ones, and their healthcare providers through a positively different experience. We’d love for you to team up with us to “innovate every day,” put “people first,” and take a “no-shortcuts” approach that has propelled us to become a leader in the diabetes technology industry.

STAY AWESOME:

Tandem Diabetes Care is proud to manufacture and sell the t:slim X2 insulin pump with Control-IQ technology. We’re also so much more than that. Our company’s human-centered approach to design, development, and support delivers innovative products and services for people who use insulin. Since many of our own team members live with type 1 diabetes, or have a loved one impacted by diabetes, the work is personal, and we are committed to the cause. Learn more at tandemdiabetes.com.

A DAY IN THE LIFE:

Leads complex system-level development and integration projects in IT. Works collaboratively with Tandem’s Commercial and Research & Development teams to drive execution of the full scope of the project including definition, planning, execution, risk management, and issue resolution for new product development efforts using Tandem’s IT Development Process. Holds team members and peers accountable to deliverable and timeline commitments. Works collaboratively with stakeholders and maintains strong, constructive interpersonal relationships with all levels of the organization. This role is a hands-on leadership position, responsible for system project execution as well as line management of other Project Managers engaged in the Tandem IT department. Secondary responsibilities will include assisting with the assessment and improvement of business processes, quality systems and organizational structures required to realize the company’s product development strategy.

• Leads complex cross-discipline projects and programs in a hands-on fashion, personally responsible for the ultimate success of the system deliverables.
• Manages and oversees Project Managers for multiple projects in the Tandem IT space which may or may not be associated with the larger system project.
• Assures coordination of cross-functional resources, timelines, and dependencies between the core team and functional groups
• Addresses resource and schedule conflicts and ensures standardization of critical processes, tools, and culture across the core teams.
• Supports and mentors the reporting Project Managers, assisting in their development and career growth.
• Champions various Tandem processes and protocols to ensure products are developed in accordance with recognized standards.
• Establishes project management best practices in partnership with others in the PMO and drives their adoption across the company.
• Supports development of the company’s product and technology pipeline, manage phase-gate reviews, coordinate monthly updates for key projects, communicate project changes and the impact of these changes to the senior management team.
• Develops, maintains, tracks, and presents project information including scope, schedule, risk, resources, budget, etc. Ensure a mechanism to collect this information, maintain it in a database, publish product development dashboards to supplement monthly business and phase reviews.
• Develops, maintains, tracks, and presents IT Roadmap including scheduled deployments, changes, and metrics.
• Works with multiple business groups in prioritization, scheduling of projects and programs and provides recommendations from the PMO.
• Participates in the selection, development, performance appraisal, merit recommendation, and promotion of staff.
• Ensures department staff is properly trained, per designated training plan, before assuming job responsibilities.
• Ensures compliance with company policies, including Privacy/HIPAA, and other legal and regulatory requirements.
• Other responsibilities as assigned.

YOU’RE AWESOME AT:

• Bachelor’s degree in engineering or equivalent experience required.
• 10 plus years of experience in Project/Program Management in a product development environment
• 8 plus years of experience managing multi-disciplinary, system-level projects from inception to post-market sustaining using a phase-gate framework.
• 5 plus years of experience in line management of Program and Project Managers
• Thorough understanding of engineering fundamentals, principles, theories, and concepts.
• Knowledgeable and experienced in system level integration of lower-level component products.
• Knowledgeable and experienced in both waterfall development and Agile methodology,
• Ability to work in matrixed environment, establishing a sphere