Director, Public Relations

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

Responsible for planning and implementing public relations/communications goals. Develops and implements media communications strategy and system-wide crisis communication plans. Coordinates system-wide employee communications such as publications, collateral print materials, etc.; produces audio/visual productions for various audiences. Enhances community relationships through coordination of special events and other community/business relationship opportunities.

*Must reside within Comcast Northeast Division

Job Description

Core Responsibilities

• Develops effective internal and external communications strategies.
• Represents the Company in small and large group settings to promote the Company and the brand on important public policy issues.
• Works closely with SVP of Communications to keep him/her well informed on public policy Issues, debates and trends and providing proactive advice on the impact and relevance of these Issues to the Company.
• Directs the external engagement of the leadership team as it relates to outreach on public policy issues.
• Implements an effective measurement and analysis approach for campaigns that will support prioritization of activities and investments.
• Plans, directs and controls campaign efforts as they relate to branding.
• Determines and recommends how to deliver and manage the information flow outside of the company to diverse audiences.
• Develops and sustains the mutual understanding between an organization and its public use of media (including social media)and communications to project and protect the appropriate image.
• Develops public relations initiatives aligned with business requirements.
• Provides cross-functional communication related to projects.
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
• Other duties and responsibilities as assigned.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Respect and promote inclusion & diversity.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Skills

Communications Strategy, Community Relations, External Communication, External Engagement, Public Relations (PR)

We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life.

Please visit the benefits summary on our careers site for more det