Scores Client Services – Senior Director, Auto Industry
FICOAbout the role
FICO (NYSE: FICO) is a leading global analytics software company, helping businesses in 100+ countries make better decisions. Join our world-class team today and fulfill your career potential!
The Opportunity
"We are seeking an exceptional Senior Director to lead strategic growth initiatives within our FICO® Score Auto Industry Practice. Reporting to the VP of Auto Industry Practice, you will partner with our Scores Leadership Team to develop and execute market expansion strategies that drive continued adoption across the auto financing ecosystem. The ideal candidate brings proven expertise in advancing solutions within Auto Finance and Auto Dealer markets, with a track record of delivering transformational business results." - Vice President, Scores Client Services
What You’ll Contribute
- Drive strategic planning and execution to protect and expand FICO® Score market share within the auto industry ecosystem.
- Develop multi-year growth strategies with detailed industry segmentation and market positioning to optimize go-to-market effectiveness.
- Lead cross-organizational auto industry initiatives and high-impact projects.
- Serve as primary strategic advisor to the VP of Auto, delivering critical industry insights to the FICO® Scores Leadership Team.
- Build and maintain C-level relationships with Auto Lenders, Dealers, and Solution Providers to position FICO® Scores as the industry standard.
- Establish trusted advisor status with key clients and industry influencers by aligning FICO solutions with their strategic business objectives.
- Generate actionable market insights and develop scalable competitive analysis to inform pricing strategies and market positioning.
- Provide thought leadership through client engagements, industry events, and strategic presentations.
- Resolve complex client and solution challenges through strategic recommendations on contracting, pricing, and service delivery.
- Partner effectively with internal stakeholders and functional teams from solution development through successful deal closure.
- Recruit, train, develop, and inspire a high-performing team to achieve business objectives while consistently exceeding client and stakeholder expectations.
What We’re Seeking
- Bachelor's degree or requisite experience required; MBA or advanced degree strongly preferred.
- Strong progressive leadership experience in the auto financing ecosystem with demonstrated success managing executive relationships and delivering enterprise solutions.
- Proven track record with auto lenders and automotive dealers (required); experience with data resellers or automotive solution providers preferred.
- Knowledge of FICO products and credit scoring methodologies preferred.
- Executive-level leadership experience providing strategic guidance to C-suite stakeholders.
- Established network of trusted advisor relationships across auto lending and dealership sectors.
- Deep credit underwriting and risk management expertise with strong business development acumen.
- Proven success in product/service management, strategic planning, and partner relationship development.
- Expert-level client engagement skills with consultative selling approach and ability to translate complex business challenges into tailored solutions.
- Exceptional presentation and communication abilities, including compelling storytelling and executive-level material development.
- Strong analytical capabilities with experience developing market insights and competitive positioning strategies.
- Understanding of auto loan securitization and asset-backed securities markets is helpful.
- Experience operating effectively in global, matrixed organizations.
- Ability to travel 25-50% based on client needs and industry events.
Our Offer to You
- An inclusive culture that strongly reflects our core values: Act Like an Owner, Delight Our Customers and Earn the Respect of Others.
- The opportunity to make an impact and develop professionally by leveraging your unique strengths and participating in valuable learning experiences.
- Highly competitive compensation, benefits and rewards programs that encourage you to bring your best every day and be recognized for doing so.
- An engaging, people-first work environment offering work/life balance, employee resource groups, and social events to promote interaction and camaraderie.
- The targeted base pay range for this role is: $149,000 to $234,000 with this range reflecting differences in candidate knowledge, skills and experience.
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