Office & Administrative Specialist Senior (Medical Records, Billing and Insurance) SA25041

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Working Title:

Office & Administrative Specialist Senior (Medical Records, Billing and Insurance) SA25041

Institution:

Minnesota State University, Mankato

Classification Title:

Office & Admin Specialist Sr

Bargaining Unit / Union:

206: AFSCME - Clerical and Office

City:

Mankato

FLSA:

Non Job Exempt

Full Time / Part Time:

Full time

Employment Condition:

Classified - Unlimited

Salary Range:

$21.90 - $31.21

Job Description

This position exists to serve Student Health Services with technical expertise related to medical insurance billing and reimbursement and to have a strong understanding of how a medical front office functions. The individual must be knowledgeable, professional, and able to work with a medical team and educate students on managing their health care.

Minimum Qualifications

• Knowledge of medical terminology skills, including training or experience with medical claims documentation.

• Understanding of medical claims, including medical billing and coding terminology sufficient to draft related documents and correspondence with accuracy and maintain records.

• Math skills sufficient to add, subtract, multiply and divide whole numbers, fractions, decimals; calculate percentages and; and use simple formulas to process accounts payable, accounts receivable and billing.

• Communicate effectively with internal and external customers

• Word Processing skills sufficient to prepare memos, reports, invoices, financial statements and other documents.

• Spreadsheets skills sufficient to enter data, modify, develop and update spreadsheets.

• Customer Service Skills (phone, in person) sufficient to respond to e-mail, telephone and in person questions, inquiries and requests in a timely, professional manner.

Preferred Qualification 

• Experience in medical billing or coding.

• Experience working in a healthcare setting.

• Experience working with electronic medical records.

• Demonstrated interpersonal skills working in a service environment. Communication skills sufficient to work with a diverse population and obtain necessary information to assist with complex insurance and sensitive health-related issues and questions.

• Ability to prioritize workload and multi-task while remaining detail-oriented. Experience working with confidential and technical medical information and the ability to maintain strict confidentiality at all times.

Other Requirements

Work safely at all times, which includes but is not limited to, participating and completing all required safety trainings, as well as performing all job tasks in accordance with Minnesota State University, Mankato policies and procedures utilizing appropriate tools, equipment and personal protective equipment.

The Minnesota State University, Mankato Annual Security and Fire Safety Report is available for your review. This report is required by federal law and contains policy statements and crime statistics for the University. The policy statements address the school’s policies, procedures and programs concerning safety and security. Three years’ worth of statistics are included for certain types of crimes that were reported to have occurred on-campus, or in other University affiliated locations. This report is available online at: http://www.mnsu.edu/safety/. You may also request a paper copy from University Security at 507-389-2111, or by emailing security@mnsu.edu.

Work Shift (Hours / Days of work)

Academic Year: Monday - Friday; 8:00 a.m. - 4:30 p.m.

Summer Hours: Tuesday - Thursday; 8:00 a.m. - 2:00 p.m.

Telework (Yes/No)

Yes - Up to 10 % of the time. Based on the essential functions of this position, MMB Policy #1422, and University policies relating to flexible work, this position is eligible for the following work mode, Telework: A position with a work arrangement that allows an employee to perform work on a regular basis at a telework location that is not the employee’s permanent/principal work location.

About

More than 1600 talented faculty, staff, and 1600 student employees with a wide variety of skills and backgrounds, support university operations every day. Our faculty and staff enjoy excellent be