Senior Director, Product, Subscriptions
Condé NastAbout the role
Job Description
Location:
New York, NYAbout the Role
Join Condé Nast as the executive product leader setting the strategy and vision for subscriber growth and retention across our global subscriptions ecosystem. In this high-visibility revenue leadership role, you will own, optimize, and scale the end-to-end subscription experience powering Vogue, GQ, Wired, The New Yorker, Vanity Fair, and other iconic brands, shaping how millions of readers engage with premium content worldwide.
This role is both hands-on and highly strategic. You will set a multi-year vision and roadmap with senior leadership one day, and roll up your sleeves to debug an entitlements issue, write a PRD, or pull a SQL query the next. We are looking for a builder-operator who leads through doing, equally comfortable in an executive strategy session and a dashboard. Your technical depth, analytical mindset, and curiosity will uncover new growth opportunities and improve subscriber lifetime value at scale.
A defining responsibility of this role is orchestration across Ad Tech, Mar Tech, and Commerce. You will partner with peer product leaders to deliver a single, unified reader experience rather than disconnected monetization moments, owning the subscriptions perspective in that cross-domain conversation and shaping how the surfaces work together.
You will partner closely with senior business leadership across the subscriptions organization and lead a team of product managers driving execution across the stack.
How We Work
Our team operates by a clear set of principles, and we expect this leader to embody and amplify them:
Relentless Customer Obsession. Every decision starts and ends with our readers, subscribers, and partners.
Ownership Mindset and Accountability. Take full responsibility for outcomes and drive them to completion.
Curiosity, Initiative, and Action. Don't wait for permission. Explore, propose, and execute.
Speed and Focus. Move quickly and eliminate distractions to deliver high-impact results.
AI-Native Mindset. AI is our default operating model, not an optional add-on. We design AI-native experiences and AI-native ways of working into everything we build.
Boundaryless Collaboration. There are no fixed lanes. Reach beyond your explicit role to add value wherever it's needed.
Your Impact
Own and optimize our core subscriptions stack: paywall technology, entitlements platform, payment processing integrations, identity, and CRM tooling.
Set the multi-year product strategy and roadmap for the subscriptions platform, balancing quick wins against long-term platform investments.
Lead the cross-domain orchestration agenda, aligning subscriptions with Ad Tech, Mar Tech, and Commerce roadmaps so revenue surfaces work as one system rather than competing silos.
Lead, hire, mentor, and develop a team of product managers, raising the bar on craft, speed, and AI-native execution.
Drive revenue decisions through data, targeting improvements in conversion rates, churn reduction, and subscriber engagement across premium content.
Monitor and improve the key subscriptions metrics that define the business: trial-to-paid conversion, churn rate, subscriber lifetime value (LTV), and revenue per subscriber.
Operate hands-on where it matters: writing strategy memos and PRDs, designing experiments, debugging entitlement and payment issues, optimizing conversion funnels, and shipping with your team.
Establish the operating cadence across Engineering, Editorial, Consumer Marketing, Subscriber Operations, and Data, including daily standups on critical initiatives, weekly executive insights, quarterly business reviews, and OKR setting.
Own performance dashboards and deliver weekly subscriber insights to executive stakeholders.
Serve as the executive accountable for incident response on subscription delivery issues, mai
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