Conference Services Student Assistant

Classification Title:

STU AST CLERICAL & ADMIN

Classification Minimum Requirements:

• This position is open to all students who are enrolled as a full-time student in good standing as defined by the University at the time of employment. Maintain a 2.5 cumulative and semester GPA the semester prior the employment and be available for 20 hours per week.
• The Conference Services Student Assistant position within Housing & Residence Life is required to live on campus as a resident in a residence hall in an assigned room.

Job Description:

The Conference Services Student Assistant role is an engaging leadership role that supports the success of conferences, camps, and guest experiences within Housing & Residence Life.  Conference Services Student Assistants are ambassadors and community builders who create a welcoming environment for guests while ensuring smooth daily operations.  In this role, you’ll gain hands-on experience in hospitality management, event planning and logistics, and enhance your time management skills all while contributing to a positive experience for guests visiting campus.

Key Responsibilities

 Guest Experience & Operations

• Create a welcoming and supportive environment through daily operations that contribute to the success of the Conference Services
• Coordinate logistics for event spaces and guest check-in and check-out processes, intern housing, and camps and conferences, including pre-arrival room inspections, preparation, and distribution of check-in materials
• Manage inventory for guest and event spaces to ensure readiness and organization

Guest Support & Communication

• Refer guests to appropriate campus resources, services, and support offices using established processes
• Assist in educating guests about housing policies and general expectations

 Leadership

• Model responsible decision-making and behavior that supports guest programming and community success
• Foster a culture of continuous care by serving in an on-call role and supporting our guests through effective emergency management procedures
• Serve as the primary after-hours point of contact managing and responding to guest inquiries

 

Expected Salary:

$2,300.00 Stipend for 3-month appointment 

Required Qualifications:

• Required to live on campus as a resident in a residence hall in an assigned room
• Enrolled as a full-time student in good standing as defined by the University at the time of employment
• Maintain a 2.5 cumulative and semester GPA the semester prior to employment
• Be available for 20-hours per week

Preferred:

• Demonstrated attention to detail, dependability, timeliness, and professionalism
• Proficient in written and verbal communication
• Ability to work independently as well as follow verbal and written instructions
• Demonstrated ability to critical analyze situations and actively problem solve
• Demonstrated experience in customer service
• Proficiency with Microsoft Office Suite

Special Instructions to Applicants:

• The Conference Services Student Assistant position within Housing & Residence Life is required to live on campus as a resident in a residence hall in an assigned room.
• This position is only available Summer C.
• Must submit a resume and cover letter with application that includes all current student involvement, organizations, or current employment on campus
• This position may require availability during university holidays, breaks, nights, and weekends
• Application must be submitted by 11:55 p.m. (ET) of the posting end date.

Health Assessment Required: No