Medical Assistant Team Leader

Job Details

Job Location: CMC Dorothy L Jones - Stockton, CA 95206Position Type: Full TimeEducation Level: High SchoolSalary Range: $27.18 - $28.77 Hourly

At Community Medical Centers (CMC), we’re passionate about improving health and well-being in the communities we call home. That’s why we work to ensure even our most vulnerable neighbors have affordable access to quality healthcare, regardless of age, income, or background. We offer integrated medical, dental, behavioral health, and supportive services, with a model of care that puts the patient at the center of a team-based approach. As one of the region’s largest healthcare providers, our growing network of neighborhood health centers serves over 100,000 patients in San Joaquin and Solano counties.

MISSION

Working together to improve health and well-being in our communities.

BENEFITS

• Competitive Pay
• Medical, Dental, & Vision benefits options for full-time employees
• Flexible spending account for medical expenses
• Dependent care
• Employee assistance program
• Life Insurance
• Pet Insurance
• Short Term/Long Term Disability Insurances
• 403(b) retirement saving plan with company match
• 10 paid sick days/12 Holidays/Vacations days vary on position
• In Shape Discounted Gym Membership
• Excellent growth and advancement opportunities
• Collaborative and diverse environment

POSITION SUMMARY:

The Medical Assistant Team Lead provides on-the-floor leadership to the clinic’s Medical Assistants, offering real-time guidance, support, and coaching in medical assisting operations. The role is divided approximately into 50% direct patient care and 50% lead responsibilities, including scheduling, inventory oversight, training, and competency development. This is primarily a floor-based position, working side-by-side with MAs and providers to manage patient flow, reinforce skills, provide coverage, and ensure safe, efficient, and high-quality patient care. The position reports to the Back Office/Operations Supervisor or Center Manager.

 

SPECIFIC DUTIES:

• Promote the mission, vision, and values of the organization.  
• Lead the MA team with real-time, floor-based support, encouragement, and coaching.
• Create and maintain MA schedules, ensure timesheets are accurate, and coordinate daily assignments while upholding CMC’s Standardized Best Practices.
•  Support Center Manager in overseeing assignments and rotations for MAs, ensuring fair distribution of floor and in-basket duties.
• Implement, monitor, and assure adherence to CMC standardized best practices and quality measures.
• Ensure all quality control requirements are completed (room stocking, fridge/freezer temps, crash carts, sterilization logs, vaccine monitoring).
• Oversee supply readiness and collaborate with Supervisor for timely ordering of supplies and medications.
• Keep clinics ready for patients by ensuring exam rooms are well-stocked and equipped.
• Assist in maintaining efficient patient flow across providers; proactively redistribute MA support to prevent bottlenecks.
• Perform all MA duties as needed (rooming, vitals, injections, vaccines, procedures) – approximately 50% of the role.
• Remain knowledgeable in all MA duties and be able to step in for coverage as needed.
• Provide ongoing training, onboarding, and skills refreshers for MAs, ensuring clinical competencies remain current and aligned with CMC standards.
• Function as part of a team in the provision of patient care and completion of daily activities.
• Assist providers and licensed staff in patient care, including triage support and patient phone calls.
• Provide oversight for patient education, infection control, and safety st