Global Delivery Middle Office Unit Manager, Vice President

Who we are looking for

Looking for a hands-on manager who will be able to support middle office / post-trade functions for a major asset manager client.  Expertise is required specifically in reconciliations and strong knowledge of the following functional areas: trade management / settlements, corporate actions, accounting, income, taxation, and static reference data.  Product expertise is expected in securities [equities / fixed income], derivatives and FX.  The ideal candidate will address both daily production issues as well as internal/external escalated items in a time sensitive manner, interfacing daily with client and external custodians/accounting agents.   Along with supporting IT and Business projects which cultivate new/existing workflows and operations infrastructure.  The candidate will also provide leadership of a diverse group of professionals across multiple global locations.

Why this role is important to us

The team you will be joining is a part of State Street Global Delivery (SSGD). SSGD gives asset managers access to the essential financial tools they need to deliver effective investment solutions.  Along with Middle Office Services, State Street provides core custody, accounting, fund administration and shareholder recordkeeping, to complete operations solutions and servicing for alternative assets like OTC derivatives, private equity, and real estate, SSGD’ tools help our clients make better investment choices and act on growth opportunities.

Join us if making your mark in the financial services industry from day one is a challenge you are up for.

What you will be responsible for

As Unit Manager, Vice President you will

• Lead a team as subject matter expert in reconciliation process.  Drive value-added process of researching and resolving with 3rd party’s reconcilement differences 

• Coordinate across internal teams to drive remediation on the State Street controllable exceptions including senior functional leaders

• Manage the specific functions within your area of expertise including research, exception resolution, reporting and query management

• Develop and maintain productive relationships with market counterparties, including banks and accounting agents.  Proactively work to prevent and resolve issues

• Drive team to meet client expectations and risk mitigation standards as measured by critical Key Performance Indicators

• Respond to client escalations across all reconciliation related queries with the ability to interface with senior client leadership to articulate and resolve issues

• Monitor work queues and ensure critical deliverables are met on time and with quality

• Cultivate and develop both associates and the direct management team

• Lead IT projects associated with enhancing existing workflows and creating new workflows supporting new financial products

What we value

These skills will help you succeed in this role

• Industry knowledge of end-to-end middle office services / asset manager servicing

• Expertise in understanding critical components of a middle office technology stack – reference data, transaction engine, asset servicing, reconciliation, accounting, performance

• Strong critical thinking and ability to multi-task effectively

• Effective communication with external parties considering differences in operating models and services provided

• Technical aptitude with a desire to become a subject matter expert on products under management

• Ability to manage both large and smaller scale initiatives with minimal oversight

• Strong leader and proven ability to professionally develop all members of their reporting line

Education & Preferred Qualifications

• Bachelor’s Degree requested

• 10+ years of relevant industry experience

About State Street

What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing,