Strategic Account Manager - Enterprise Team

Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work.   Our vision:  A world where everyone is free to focus on their most purposeful work, together.   

About the Role:

Wrike is revolutionizing the Collaborative Work Management space—a $20B market growing at >15% annually. With over 2 million users across some of the world's most innovative organizations, our platform is changing how enterprise teams collaborate. We're seeking an exceptional Strategic Account Manager to join our high-performing Expand Sales team and accelerate growth within our most valuable customer relationships.

If you're a collaborative professional who thrives in a fast-paced environment and enjoys connecting technology solutions to business challenges, we want to talk to you! At Wrike, our success stems from both individual ambition and team collaboration – qualities that define our unique culture and set us apart in the competitive work management space.

Your Impact:

• Developing long-term (1-3 year) strategic account plans with executive sponsors and establishing governance structures for reviewing progress against these plans
• Taking ownership of ensuring customers realize and can measure the full value of their Wrike investment; implementing formal value assessment frameworks
• Demonstrating knowledge of how Wrike integrates with customers' broader technology ecosystem and enterprise architecture
• Designing complex commercial structures, enterprise agreements, and negotiating non-standard terms appropriate for strategic accounts
• Conducting high-impact business reviews with executive stakeholders to showcase value, address challenges, and expand strategic vision
• Proactively identifying and mitigating account risks including competitive threats, executive changes, and shifting business priorities
• Demonstrating sophisticated understanding of customer's financial drivers and ability to position Wrike investments in terms of material business outcomes
• Taking a more prominent role in representing strategic customer needs to product teams and executive leadership
• Implementing advanced prospecting and lead generation tactics to identify new growth opportunities within your existing enterprise accounts
• Leveraging data-driven insights from Salesforce, SalesNavigator and ZoomInfo to optimize targeting and account penetration strategies
• Consistently achieving or exceeding quarterly and annual revenue targets through a balance of new business relationships and relationship expansion

Your Qualifications:

• 5+ years of successful technology solutions selling experience, with at least 3+ years specifically in SaaS environments
• 2+ years of proven enterprise/strategic selling experience managing large, complex Enterprise accounts
• Demonstrated stability and longevity in previous sales roles
• Proven track record in both proactive prospecting/lead generation and long-term account management
• Experience navigating matrix organizations and engaging effectively with senior leadership
• Strong problem-solving skills with the ability to identify challenges and align solutions accordingly
• Track record of consistently meeting or exceeding quota in enterprise SaaS environments
• There will be moderate travel expectations associated with this role (10-20%)

Standout Qualities: 

• Experience with work management, collaboration, or productivity solutions
• Proven success implementing multi-channel prospecting strategies within enterprise accounts
• Proficiency with selling methodologies like MEDDPICC, Challenger, or Solution Selling
• Background in building and executing multi-year account expansion strategies
• Experience with enterprise procurement processes and navigating complex buying committees

Team Dynamics:

• As a Strategic Account Manager (SAM) within our Americas Sales (AMS) organization, you'll report to the Director of Expand Sales within a talented team of Account Managers and Business Development Representatives. You'll own a portfolio of strategic enterprise accounts (5,000+ employees) with established Wrike implementations, focusing on expanding our footprint through deep understanding of customer challenges and delivering transformative solutions.

Our Work Style: 

• Strategic Impact: Opportunity to influence how leading enterprises transform their work manag