Security Ambassador - Moanalua

Job Summary:

Serves as a professional, friendly and informed first point of contact for all incoming site employees, members and visitors. Acts as the site resources for client and visitor requests and services. Also performs other administrative services as required for the site. Helps to controls access to facility through the admittance process. Welcomes on-site visitors, determines nature of business, and announces visitors to appropriate personnel or departments if necessary.

Blackstone Consulting, Inc. (BCI) is a minority-owned, 9,000 employee, global service provider overseeing account services in food, environmental, facility maintenance, professional staffing, and security. Within our healthcare security division, we help healthcare organizations achieve superior programs and results. This includes our investment in you and your ability to deliver best practices to our client while receiving exceptional training to advance your healthcare career with BCI. Together, we are building a best-in-class healthcare security operation and are looking for top talent to join us in this effort. We are an equal-opportunity employer committed to a diverse workforce. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status.

Distinguishing Characteristics:

Duties include essential function of a “customer Service” focused Screener as designated by the client. May be assigned a service grade or rank in a chain of command (Lead or Supervisor) in conformance with contract requirements or to facilitate the delivery of service, according to business necessity.

Responsibilities:

• Take Temp checks of all persons entering the facility using handheld or automated thermal devices
• Assist with wayfinding
• Handle patient belonging deliveries to the medical units
• Pushing members in wheelchairs

Essential Functions:

• The functions listed describe the business purpose of this job or position. Specific duties or tasks may vary and be documented separately. An associate might or might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity.
• All assigned duties or tasks are deemed to be part of the essential functions, unless such duties or tasks are unrelated to the functions listed, in which case they are deemed to be other (non-essential) functions.
• Employees are held accountable for successful job performance. Job performance standards may be documented separately, and may include functions, objectives, duties or tasks not specifically listed herein.
• In performing functions, duties or tasks, Employees are required to know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations. Employees are required to notify superiors upon becoming aware of unsafe working conditions.
• All functions, duties or tasks are to be carried out in an honest, ethical and professional manner, and to be performed in conformance with applicable company policies and procedures. In the event of uncertainty or lack of knowledge of company policies and procedures, Employees are required to request clarification or explanations from superiors or authorized company representatives.

• Provides assistance on the local surroundings area, including restaurants, convenience stores

• Assists in the control of access to client site or facility through the admittance process; assists visitors with a legitimate need to gain entry to the facility; screens visitors and client employees in an efficient manner in order to expedite their admittance to the site or facility.

• Provides an atmosphere in which all client employees and visitors know that the client responds to and cares about their needs; provides a courteous, respectful and pleasant interaction with each client employee, member and visitor as perceived from their point of view; presents a good image of the client and its customer service/ security department.

4.Communicates in a manner that is open, honest and responsive in all situations; to the extent authorized, provides information regarding the site and surrounding area as requested by visitors.

• Observes and reports incidents or suspicious activity to security personnel, client representatives, company management, life/safety personnel or public safety authorities as appropriate for the circumstances and/or as required by the site.

6.Carries out specific tasks and duties of a similar nature and scope as requir