Data & Analytics Product | Chief of Staff

Are you passionate about shaping high-performing teams, driving operational excellence and influencing strategic outcomes? We’re seeking a dynamic Chief of Staff for our Data & Analytics Product team to orchestrate culture, controls, finance, and delivery across our fast-paced organization

As a Chief of Staff within the Data & Analytics Product team you will be supporting the Head of Product for D&A. In this role, you’ll have the opportunity to work on and lead high-priority cross-team projects, interact with senior leaders and influence team dynamics.

The Data & Analytics Product team is responsible for providing the core technical capabilities and strategies for data producers, consumers, and governors to leverage data.

Job responsibilities 

• Shape team norms and rituals that reinforce inclusion, growth mindset, high performance, and accountability; coordinate recognition, learning, and engagement programs; support onboarding and talent rhythms

• Promote a strong control environment with Risk & Controls partners; proactively manage issues, audits, and remediation; maintain governance calendars, roles and responsibilities, and documentation.

• Run the operating cadence (including quarterly planning offsites); track commitments and dependencies, clear blockers, and drive execution disciple across the portfolio

• Serve as primary point of contact to Finance, HR, Controls, and Product partners; coordinate inputs, manage expectations, and drive transparent communications

• Build executive-ready materials (scorecards, updates, town halls) that translate into concise insights and recommended actions.

• Maintain program/initiatives inventory; facilitate steering sessions, ensure decisions, owners, and next steps are documented and tracked to closure

• Collaborate with product and tech leaders to align KPIs/OKRs and reporting standards that link team outputs to business outcomes and customer impact.

• Champion adoption of agentic and GenAI-assisted ways of working with appropriate governance, change management, and alignment to firm policies

• Build strong, trust-based relationships with senior stakeholders; anticipate needs, surface trade-offs, and enable timely, informed decision-making.

Required qualifications, capabilities, and skills 

• 3+ years of relevant experience and BS/BA in an analytical or Finance field.
• Strategic thinking and problem-solving abilities, with proven ability to work with ambiguity and laser focused on delivering results
• Highly effective organizational and project management skills, strong attention-to-detail, independent, self-motivated with ability to manage multiple priorities in fast-paced environment
• Strong analytical and problem-solving skills, with the ability to interpret complex data and provide actionable insights
• Strong interpersonal skills, ability to build relationships and effectively partner with all levels of management across a diverse set of functions, locations and business
• Intellectual curiosity and ability to develop subject matter expertise in new subjects quickly
• Ability to adapt to changing circumstances and work effectively in a dynamic environment

• Advanced MS Excel and PowerPoint skills

   

Preferred qualifications, capabilities, and skills

• Proven ability to lead and influence across complex, matrix organizations, fostering collaboration and building confidence with peers
• Proven experience as a Chief of Staff or business manager
• Proficiency in Jira, Jira Align, Confluence with familiarity in Alteryx, Python, SQL, Tableau
• Excellent verbal and written communication skills, with the ability to communicate effectively with stakeholders at all levels 

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, life