Director, User Experience

What if the work you did every day could impact the lives of people you know? Or all of humanity?

At Illumina, we are expanding access to genomic technology to realize health equity for billions of people around the world. Our efforts enable life-changing discoveries that are transforming human health through the early detection and diagnosis of diseases and new treatment options for patients.

Working at Illumina means being part of something bigger than yourself. Every person, in every role, has the opportunity to make a difference. Surrounded by extraordinary people, inspiring leaders, and world changing projects, you will do more and become more than you ever thought possible.

About the Opportunity:

Do you want to build products that improve human health by unlocking the power of the genome to treat cancer, diagnose rare diseases, and much more? If that inspires you, we’d love to talk.

Illumina is looking for a User Experience Design Director to lead our digital product design group and drive the User Experience vision and strategy for next generation genomic solutions that will advance human health and create a world without fear of diseases.

You will be responsible for an existing high performing digital product design team with talented interaction designers, visual designers, UX architects, UX developers and more who work across Illumina’s digital product portfolios, unifying powerful capabilities from across Illumina into a human-centered end-to-end experiences, delivering high-quality Illumina products and services.

You will report into the Vice of President of Experience Design, part of Illumina Office of the CTO.

About the Design Department

The Digital Product Design team is part of a larger Experience Design department, inclusive of User Experience Research, Industrial Design, Human Factors & Ergonomics, and Design platform teams. The department is part of Illumina’s Research and Development organisation, which is the area responsible for all scientific research and product development across Illumina.

Our award-winning Experience Design department is mature and thriving. We’d love for you to be part of it. We’ve built a culture fueled by design-led innovation, collaboration, and openness, and established ourselves as the design leader in DNA sequencing technologies. We are deeply passionate about what we do because we know that our work has the power to improve lives.

Our work is guided by our user-centered design and co-innovation process that drives Illumina’s world class products and services to be as easy to use and delightful as they are powerful. Our mission is to humanize genomic applications through design and elevate the experience of every Illumina product user.

Join us to broaden your impact, grow your career, and apply your craft to a noble human endeavor: help build the next generation Illumina solutions that will enable scientists and clinicians around the globe to make life-changing advances.

All About You
 
Responsibilities:

• Lead and mentor a team of designers that spans entry level roles to advanced-career professionals, fostering their growth, enabling self-sufficiency, and delivering exceptional results.
• Partner with other XD leaders to set and execute design strategy; define product strategy and shepherd compelling UX vision and concepts.
• Deliver innovative and phenomenal end-to-end user experiences with tight turnaround times that meet our business objectives and customer’s needs. Extensive experience using analytics, user research, and other approaches to drive design iterations and solutions is required.
• Manage and provide strategic guidance to our design system team to ensure solutions are focused on meeting user needs while enhancing our product development process.
• Influence others and build consensus, and facilitate deep collaboration across teams, including growing and maintaining strong partnerships with product marketing, project management, and development team members as well as UX colleagues.
• Provide design critiques to drive excellence across products, including on-prem, cloud, and hardware-based offerings, and be able to articulate a strong rationale for the critiques based on your knowledge of design principles, patterns, past experiences, as well as human behavior and Human Factors engineering principles. You must possess a deep appreciation and talent for simple solutions to complex problems.
• Ensure user centered design is used as a foundation within the framework of a scrum delivery organization, maintaining flexibility in the face of ambiguity.

All listed tasks and responsibilities are deemed as essential functions to this position; however, business conditions may require reasonable accommodations