Director, Customer Development (Remote)
NestléAbout the role
As a leader in the science of nutrition, Nestlé Health Science believes in empowering healthier lives for patients and consumers through a rich product portfolio featuring top brands such as Garden of Life®, Nature’s Bounty®, Vital Proteins®, Nuun®, Persona Nutrition®, BOOST®, Carnation Breakfast Essentials®, Peptamen®, Compleat Organic Blends®, and more, as well as through Aimmune Therapeutics, a biopharmaceutical company developing therapies to prevent, manage and treat food, GI and metabolic-related diseases.
Our team members are challenged to make a genuine impact and play an integral role in driving the business forward. We embrace a dynamic culture that always puts the consumer first, and where ownership, accountability and agility are celebrated at every level. To help our people thrive, we offer expansive career growth potential, the opportunity to work alongside and learn from talented colleagues with diverse backgrounds and skill sets, and a range of best-in-class benefits.
We have more than 11,000 employees around the world, and products available in over 140 countries.
This position is not eligible for Visa Sponsorship.
Under the direction of the VP, Customer Development, the Director, Customer Development – is responsible for the functional management and leadership of all sales related activities within the Natural National Channel. The Director is expected to develop a more strategic role with top-top meetings and joint business plans, while leading and developing direct reports.
Responsibilities:
- Develop and implement strategic sales plans in accordance with Corporate goals
- Develop and execute Joint Business Planning (JBP) Goals with customer.
- Develop strategies to drive Brands and Category growth for the VMHS line
- Direct sales forecasting and projection activities for all NHSc brands within the customer base
- Manage execution of everyday business in partnership, including item setup, maintenance, logistics and inventory management
- Manage Trade budget and monitor spending efficiency that focus on a strong ROI
- Deduction Management
- Understand customer’s go-to-market strategy and how to maximize sales efficiency
- Maintain, foster, and grow existing and new relationships within customers at the executive level including Senior Divisional, Buyer and Senior Buyer.
- Deliver budget plan and new product distribution goals.
- Manage Trade budget and monitor spending efficiency that focus on a strong ROI.
- Monthly reporting, sales analytics and insights; understand go-to-market strategy and how to maximize sales efficiency.
- P&L management within respective account coverage.
- Perform other duties as required.
Requirements:
- Minimum 8-10 years National Account sales experience
- Must have at least 8 years successful outside sales experience in the Natural, Club, Grocery, Drug, and /or Mass retail channels. Specific customer account experience is required.
- Must have prior experience using syndicated data to determine customer needs and establish the most effective pricing and promotional activities that will increase sales and market share for the company and its customers
- Knowledge regarding Project Management, and experience with setting up and managing projects in a complex, fast-moving environment.
- Knowledge regarding relationship management, experience and mindset to work with partners in building initiatives that deliver on goals
- Prior category management processes and implementation experience
Preferred Skills:
- Proficient in MS Office Suite (Word, Excel, Power Point, etc.)
- High level of organizational skills, good written and oral communication skills
- Ability to work independently and meet deadlines
- Must be able to multi-task and follow-up when responses are needed
- Deep understanding of the assigned Customer and how to develop demand creation plans
- The ability to utilize creativity and push beyond the obvious, comfortable going into “unchartered” territory in setting out recommendations and goals
- Problem solver with a solutions-oriented mindset
- Must be a dynamic leader who can push past obstacles and overcome objections
- Understand the value of listening to customers, gaining insights and moving objectives forward
- Must be an articulate communicator who can quickly synthesize data
- P&L management and strong financial acumen
Requisition ID: 277497
#LI-Remote
The approximate pay range for this position is $160,000 to $180,000. Please note that the pay range provided is
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