Administrative Program Coordinator III – Global Leadership & Learning Institute

                    

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

                        

We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

                                    

Job Title

Administrative Program Coordinator III – Global Leadership & Learning Institute

                        

Location

Beachwood

                    

Facility

Cleveland Clinic Administrative Campus

                     

Department

Global Leadership and Learning Institute-Caregiver Office

                      

Job Code

T26028

                     

Shift

Days

                       

Schedule

8:00am-5:00pm

                       

Job Summary

                         

Job Details

Join the Cleveland Clinic team where you will work alongside passionate caregivers and make a lasting, meaningful impact on patient care. Here, you will receive endless support and appreciation while building a rewarding career with one of the most respected healthcare organizations in the world.     

At Cleveland Clinic, everyone is a caregiver, including our essential administrative and non-clinical staff. All your efforts are crucial in helping us continue providing the exceptional care our patients and communities have come to expect. As Administrative Program Coordinator III, you will support the Global Leadership & Learning Institute (GLLI) in advancing initiatives that engage, develop, and retain caregivers at Cleveland Clinic. This role is mission-critical in enabling operational excellence by handling high-level administrative coordination, project support, and stakeholder engagement for key talent development programs.

This role requires proactive coordination, an eye for detail, and the ability to multitask while maintaining quality. It is ideal for someone who thrives in a fast-paced, highly collaborative, and mission-driven environment. Ultimately, your efforts help ensure Cleveland Clinic can continue delivering the best patient care experience possible.   

A caregiver in this position works a hybrid schedule with a minimum of 2 days per week on-site. Must be available to travel between Cleveland Clinic Administrative Campus and Main Campus.

A caregiver who excels in this role will:  

• Serve as the primary administrative lead for various GLLI programs (e.g., executive assessments like Hogan, talent development initiatives).
• Coordinate schedules, logistics, communications, and data tracking for leadership development programming.
• Collaborate closely with leaders, instructional designers, facilitators, coaches, and other caregivers.
• Manage project timelines, deliverables, and proactively problem-solve workflow issues.
• Maintain confidentiality, professionalism, and discretion in handling sensitive information.
• Use tools (e.g., spreadsheets, dashboards, scheduling platforms) to organize and track incoming requests and deliverables.
• Support follow-up processes and communication with internal clients (e.g., leadership teams).
• Engage in continuous learning and support improvement efforts in team operations.

• Function as a liaison and administrative, technical and operational resource.  

• Research, analyze and organize information for presentations.  

• Identify operational improvement opportunities to create an efficient workplace.  

• Develop communications, databases and budget summaries.  

• Assist on large, complicated projects.  

• Initiate or lead moderately complex projects.  

• Assist with the scheduling, coordination, preparation and communication of meetings. 

• Facilitate and attend meetings and record key outcomes. 

• Identify key milestones and deadlines. 

• Communicate project status and requirements to achieve results. 

Minimum qualifications for the ideal future caregiver include:  

• Bachelor’s Degree and four years of financial, business analysis or project management experience OR High School Diploma/GED and eight years of experience OR Associate’s Degree and six years of experience OR Master’s degree and three years of experience 

• Strong computer skills and experience with software applications 

• May require a license based on departmen