Patient Coordinator

Since 2012, Giving Home Health Care has been supporting individuals impacted by health conditions related to their work in nuclear facilities for the Department of Energy. With a focus on personalized, in-home care, we are committed to assisting those who have dedicated their careers to these vital roles. As a fast-growing, leading provider, we proudly serve patients across Arizona, Colorado, Kentucky, Missouri, Nevada, New Mexico, Tennessee, Texas, and Utah.
If you’re a compassionate individual who puts patients first and thrives in a mission-driven, collaborative environment, we want you to join our team! Apply today and help us continue delivering exceptional care to those who need it most.

Responsibilities

• MAJOR RESPONSIBILITIES
• 1.Patient Support: 
• a.Will receive the patients from Patient Development department through a warm handoff process; 
• b.Attend the patients’ doctor visits to provide support, address concerns, and facilitate communication between patients and healthcare providers;
• c.Conduct home visits to assess patients’ needs, deliver resources, and provide additional assistance as required;
• d.Conduct an initial set up home visit for patients newly approved for home health care. Provide information on the program, as well as facilitate caregiver onboarding;
• 2.Resource Delivery: 
• a.Deliver comprehensive patient binders to patients’ homes containing plan of care and training information;
• 3. Communication: 
• a.Serve as the main point of contact for patients, ensuring they have a dedicated resource for all inquiries, concerns, and updates regarding their care; 
• b.Make courtesy calls to patients to check on their well-being, address immediate concerns, and maintain open lines of communication between the patient and the Giving Home Health Care clinical team;
• c.Conduct milestone calls to track patient progress, update them timely regarding their care, approvals, caregiver status, and any other updates to their care;
• 4. Advocacy: 
• a.Act as a patient advocate by collaborating with healthcare providers to address patient concerns and ensure patients receive high-quality, personalized care;
• b.Advocate for patients’ needs and rights within the organization, promoting a patient-centered approach to healthcare delivery

Minimum Qualifications

• Strong work ethic and relationship building skills.
• Self-motivated with the ability to manage time appropriately.
• Strong communication skills inside of the office and outside.
• Experience with MS Office products (Outlook, Word, Excel, etc.)
• Minimum associate level education preferred. (High school diploma or equivalent is required.) 
• Minimum 1-3 year of experience in a Care Team or Patient Navigation role.
• Dependable transportation to be able to travel locally between locations including patient homes, physician offices and Giving offices.
• Healthcare experience preferred.

Benefits

• Company holidays, floating holiday, and birthday holiday
• Vacation (PTO) and Sick Days
• Competitive benefit plans
• Company paid STD and LTD
• Tuition reimbursement program
• Monthly cell phone reimbursement
• 401(k) with matching
• Being a part of a growing company!
• Working with incredible patients and their families!

To provide the exceptional care our patients deserve, we rely on a team of passionate, dedicated professionals. We’re committed to creating a supportive, collaborative culture, offering competitive benefits and compensation, and giving our team members the tools and opportunities to grow and advance their careers.
If you’re ready to be part of an organization that truly makes a difference in people’s lives, we encourage you to apply today and start a fulfilling journey with Giving Home!
Giving Home is dedicated to fostering an inclusive and equitable work environment. We adhere to all applicable federal, state, and local pay transparency laws to ensure fair compensation practices. Giving Home is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic under applicable law. Our employment practices are design