Phlebotomist II

Site: The Brigham and Women's Hospital, Inc.

 

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Job Summary

Performs blood-drawing procedures to obtain specimens from young adults (13 years) to geriatric (greater than 65 years) for laboratory testing. In addition, must be able to perform blood-drawing procedures on babies (birth to early childhood up to one year) for laboratory testing. Patient populations for the blood drawing will include immunosuppressed, late stage cancer, and the morbidly obese patients. Provides phlebotomy training, product evaluation and new application implementation upon request.

PRINCIPAL DUTIES AND RESPONSIBILITIES:
-Demonstrates the skills and competence for venipuncture procedure.
-Positively identifies patient according to department policies and procedures.
-Confirms accuracy of electronic orders, labels and requisitions according to department policies and procedures.
-Develops a relationship with the patient that is comforting and demonstrates confidence for the venipuncture procedure.
-Properly instruct patients as to how to obtain urine samples and/or 24-hour collections of urine samples and all other samples as needed.
-Demonstrates the skills and competence to accurately review completed laboratory requisitions or electronic orders in Epic.
-Completes all necessary information including the legible documentation of assigned phlebotomy code, collection date, and other required information.
-Properly retrieves electronic orders from Sunquest, Collection manager and Epic as necessary.
-Follows procedures for obtaining “standing order” information according to department policy.
-Includes all requirements in formation for the Blood Bank samples (initials, date, patient name and medical record number on all tubes and requisitions).
-Follows department policies related to the collection of “discharge/transfer”, STAT and timed collections.
-Demonstrates the skill and competence necessary to perform the venipuncture and heelstick procedures.
-Selects the best vein or site available for blood drawing.
-Demonstrates skill with various types of needles and other collection equipment.
-Follows correct “order of draw” for vacutainer tubes.
-Follows procedures for the appropriate collection of blood cultures to avoid contamination of specimen.
-Removes the tourniquet according to department policies and procedures.
-Labels all samples in accordance with department policies and procedures.
-Check the collection site prior to leaving the patient.
-Follows all Infection Control guidelines throughout the venipuncture procedure. -Wears appropriate personal protective equipment as required.
-Follows all patient precautions and procedures for isolation.
-Discards all equipment (sharps, glove, etc.) as required.
-Follow hospital Hand Hygiene policies and procedures between all procedures and patients.
-Demonstrates knowledge of collection criteria: correct vacutainer tubes, volume, stability requirements and/or special handling.
-Effectively teaches and trains all new employees, students, and other additional requests for teaching and training. Provides constructive feedback.
-Assists with new product evaluations and the development of new products upon request. Assists with the implementation of new applications and hardware. Provides constructive feedback.
-Follows all instructions applicable to research protocols.
-Collaborates with principle investigator and/or supervisor to draw appropriate tubes for tests requested and meet requirements for timed collections. Transports specimens appropriately according to protocols.
-Completes phlebotomy sheets, logbooks and other documentations as required, including required documentation during a downtime.
-Demonstrates professional behavior and customer service skills at all times.
-Answers all calls/ two way phones in a professional manner. Return the pages within the time required.
-Effectively interacts with supervisor, co-workers and clinical staff to avoid misunderstandings and conflicts.
-Effectively interacts with patients and patient’s families.
-Demonstrates a caring and sensitive attitud