Senior Mulesoft Infrastructure Architect (Secret Clearance)

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Job Category

Customer Success

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

MuleSoft’s Professional Services team works across every technology and system to deliver solutions to customers in every industry. As a Senior Infrastructure Architect on our Services team, you will have the opportunity to enable our customers to understand and employ MuleSoft technology hands-on while coaching and mentoring elite members of a fast-paced, growing organization.

You will be an influencer and thought leader with in-depth technical expertise, credibility, and field experience to establish yourself as a subject-matter expert in a company leading innovation within the integration services industry.

Position Deliverables:

• Provide expertise and leadership in solutions architecture in the infrastructure domain

• Demonstrate thought leadership in Cloud Computing / Container Orchestration / Service Mesh across multiple channels and become a trusted advisor to IT decision makers

• Evangelise reusable assets, write and publish reference architectures, technical articles and create reference implementations to scale the technical best practices globally

• Enable the field team and the partner ecosystem to increase delivery capacity and drive customer success

• Conduct requirements gathering workshops and lead the solution design process with customers, partners and product team

• Deliver best practices recommendations, tutorials, articles and technical presentations adapting to different levels of key business and technical stakeholders

• Package best practices and lessons learned into thought leadership, methodologies and published assets

• Work with the product team to identify feature gaps, provide valuable product insight, guiding product direction and drive delivery of features

• Identify ongoing risks and pain points throughout the project, develop and implement mitigation measures

• Improve internal processes, promote knowledge sharing within the team and cross-function, by contributing to the internal knowledge hub and lead lunch & learn sessions

• Participate in the continuous improvement of MuleSoft products by leading internal workgroups and design sessions within the Services team and across teams

What you'll need to be successful

• Active Secret level security clearance

  • Qualification for this job is contingent upon acceptable results from a background investigation as well as your obtaining and maintaining the specific level U.S. government background investigation required for this role. U.S. citizenship (U.S. born or naturalized) required.

• Demonstrated expertise and track record of architecting, implementing, and supporting Enterprise-grade (highly available, scalable, high performance & secure) infrastructure powering complex business solutions

• Demonstrated experience with Highly-Availability, Scalability, Performance Testing & Tuning on multiple engagements

• Experience in mentoring junior level resources, consultants, and clients while leading internal initiatives to grow Services organisation practices

• Extensive Linux Expertise (8+ years): Proven ability to diagnose, troubleshoot, and resolve complex issues across various distributions, ensuring optimal system performance, stability, and security. Proficient in command-line tools, scripting (Bash, Python), system administration, and performance tuning.

• 8+ years of hands-on experience with Cloud Computing, including infrastructure, virtualization, containerization, networking, storage, platform; or experience with traditional enter