Director, eCommerce SCM

Position Summary

Headquartered in Ridgefield Park, N.J., Samsung Electronics America, Inc. (SEA) is a leader in mobile technologies, consumer electronics, home appliances and enterprise solutions. The company pushes beyond the limits of today’s technology to provide groundbreaking connected experiences across its large portfolio of products and services, including mobile devices, home appliances, home entertainment, 5G networks and digital displays. As an eleven-time winner of EPA’s ENERGY STAR® Partner of the Year Award for Sustained Excellence, SEA is dedicated to making a positive impact on the environment through its eco-conscious products, practices and operations.

People | Excellence | Change | Integrity | Co-prosperity

Role and Responsibilities

The Samsung direct-to-consumer e-commerce team is looking for a Director of SCM to drive both short-term and long-term Demand and Supply Planning for the Mobile Experience business. This candidate will play a critical role and be responsible for managing weekly/monthly/quarterly sales forecasts with high accuracy and developing a supply plan (Sellout and Sellin AP1 and AP2) based on e-commerce sales drivers, promotional analysis, and using category-specific business knowledge. He will also be responsible for managing overall SCM, including S&OP confirmation, aging, inventory management, backorders, buy box management, and manage weekly/monthly execution to achieve revenue targets.

The individual is expected to be hands-on to prepare Sales forecasting, sku level sellout and sell-in forecast, using Ecommerce sales drivers (Traffic, conversion rate), and promotions, build supply plan and manage PSI (Production, Sales and Inventory). Closely work with category managers to develop the forecasts and build supply plan and work with business planning team to plan/manage monthly target plans. The candidate also leads the communication with Central SCM and BizOps to secure supply by confirming production plans and to manage inventory.

The Director of SCM will lead a team of business and supply chain planners to manage Mobile Business (Smartphones, Tablets, Wearables, PC and Accessories) and is expected to be hands-on to provide guidance and manage forecasts and systems. The Director is responsible to achieve target forecast accuracy, ensuring supply for monthly revenue target and maintain optimal inventory. A successful candidate is highly analytical with critical thinking skills and business savvy, be adaptive and able to work cross functionally to influence sales and operations teams working towards a common goal in a highly matrixed, fast pacing organization. The position is located in Plano, TX.

• Lead the team to manage weekly/monthly/quarterly sales forecast for both demand and supply (Sellout and Sellin AP1 and AP2) for all Mobile business categories

• Use Ecommerce sales drivers (Traffic/CVR) and promotions to develop the forecasts

• Lead, own and manage PSI and S&OP

• Own Buy box management with ecommerce Ops tools

• Lead Supply Chain Planning to ensure adequate supply and no excess supply by ensuring sku level mix

• Inventory planning and management

• Manage Aging by accurately forecasting, tracking aging and working with Category Management to build programs to clear aging

• Drive Supply Chain transition and transformation to effectively integrate demand and supply and financial targets

• Significantly improve planning process by integrating demand plan, supply plan, financial outlook and target plan for a long term sustainable business

• Define the gap vs the target/management plan and work with CMs to drive gap closures

• Work with Category Management, Finance and Operations team

• Hands-on to work on forecasting, gap analysis, presentations and Promotional analysis

• Manage the team to for multiple categories (MX HHP, Tab, WW, TWS and PC)

Skills and Qualifications

• Bachelor’s degree in business/economics/supply chain or in math/analytics/engineering

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