Senior Consultant, Managed Services - Technical Account Manager, Vulnerability Management

General information

Name Senior Consultant, Managed Services - Technical Account Manager, Vulnerability Management Posting Title Senior Consultant – Technical Account Manager, Vulnerability Management Ref # 2235084 Date Published Monday, June 9, 2025 Close Date 09/08/2025 Job Category Technologies Office Managed Services (MUSA) Advertised Location US-Remote Working time Full Time

Description & Requirements

We are seeking a highly skilled and motivated Senior Consultant to split time supporting clients through technical account management services as well as leading our vulnerability management program. This role requires a deep understanding of cybersecurity principles, technical security operations, and the ability to lead and support vulnerability management services. In addition, it is necessary to possess excellent communication skills with the ability to build strong relationships that will contribute to the overall success of our clients and of the practice.
How you will contribute:
The primary function of this role is to drive service maturity supporting the practice through technical account management and leading the vulnerability management program across all managed security clients. Responsibilities are as follows:

• Technical Account Management: Provide service delivery support services as a technical resource for managed services clients. Develop and maintain strong relationships with clients, acting as a trusted resource to interface with and coordinate follow up efforts across the managed services team to resolve issues. Provide proactive support, which may include light engineering tasks and regular check-ins to maintain consistent communication supporting ongoing service delivery.
• Vulnerability Management Service Delivery Lead: Oversee vulnerability management delivery that will include scoping of services, architecture/deployment, scan scheduling, reporting, communications and coordination internally in support of PCI ASV reporting, and externally with clients and vendors as well as coordination of client remediation activities, when needed
• Reporting: Prepare and deliver reports on service performance and other relevant metrics to clients and internal stakeholders. 
• Continuous Improvement: Stay up-to-date with the latest cybersecurity trends and technologies, cont