Manager, HR Technology

About Upstart

Upstart is the leading AI lending marketplace partnering with banks and credit unions to expand access to affordable credit. By leveraging Upstart's AI marketplace, Upstart-powered banks and credit unions can have higher approval rates and lower loss rates across races, ages, and genders, while simultaneously delivering the exceptional digital-first lending experience their customers demand. More than 80% of borrowers are approved instantly, with zero documentation to upload.

Upstart is a digital-first company, which means that most Upstarters live and work anywhere in the United States. However, we also have offices in San Mateo, California; Columbus, Ohio; Austin, Texas; and New York City, NY (opening Summer 2026).

Most Upstarters join us because they connect with our mission of enabling access to effortless credit based on true risk. If you are energized by the impact you can make at Upstart, we’d love to hear from you!

The Team

The HR Technology team is foundational to Upstart’s continued success as we scale. Among other things, this team is responsible for the architecture, infrastructure and development of our people systems. You will be joining a company with engaged founders and leaders, strong values (practiced daily!) and operational rigor and discipline. Come help us build the programs and culture that will enable continued success for our employees and borrowers!

As a Manager of HR Technology at Upstart, you’ll be responsible for configuration, maintenance and enhancement of Workday HCM, specifically for all areas touching Payroll, Time & Absence, as well as Report Writing, Performance & Talent, Security, and Integrations. A successful candidate in this role will be experienced in supporting complex reporting and integrations. 

How you’ll make an impact:

• Support Upstart’s multi-year people process and technology roadmap through subject matter expertise and administration across all areas of Workday HCM product, with specific focus on Payroll, Time & Absence, as well as Reporting, Talent & Performance, and Security.
• Drive both the strategic process and tactical delivery for new initiatives holistically; including data/insights analysis, business proposals, requirements gathering, planning, development, implementation, stakeholder management and on-going support.
• Implement solutions that ensure data is complete, accurate, secure, and appropriately mapped for reports, dashboards, and downstream reporting systems.
• Partner with stakeholders such as IT and HR Ops to provide input into new processes, prioritize projects/enhancements, map business processes, implement creative and effective solutions that will shape the way Upstart operates now and into the future.
• Troubleshoot and resolve complex issues and defects with exceptional customer service
• Continually increase personal knowledge and maintain individual development through learning and research

What we’re looking for: 

Minimum requirements:

• Strong configuration knowledge of Workday HCM, including Core HCM, Payroll, Time & Absence, as well as Report Writing, Performance, Security, and Integrations
• Excellent Workday Reporting including Advanced Reports, Matrix, and composite reports, as well as Prism
• Understand Workday security, SOX compliance, and controls to effectively manage and maintain security and roles

Preferred qualifications:

• WD certifications (preferred but not required)
• Passion to learn additional Workday modules
• Excellent organizational skills and attention to detail
• Excellent time management skills with a proven ability to meet deadlines
• Strong analytical and problem-solving skills
• Ability to prioritize tasks 
• Ability to adapt and live by Upstart values
  • Every second counts
  • Do not assume it can’t be done
  • Do the right thing even when it is hard
  • Be smart, but know you might be wrong
  • Make clever use of numbers

Position location This role is available in the following locations: Remote 

Time zone requirements The team operates on the East/West coast time zones. 

Travel requirements As a digital first company, the majority of your work can be accomplished remotely. The majority of our employees can live and work anywhere in the U.S but are encouraged to to still spend high quality time in-person collaborating via regular onsites. The in-person sessions’ cadence varies depending on the team and role; most teams meet once or twice per quarter for 2-4 consecutive days at a time.

What you'll love: