Senior Administrator, Broadcast IT Systems

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Department:

Broadcast Engineering

Time Type:

Full time

Job Type:

Regular

FLSA Status:

Exempt

Work Modality:

Full On Campus Presence

Union:

Excluded

Job Description:

Summary:

The Senior Administrator, Broadcast IT Systems oversees the digital media production systems, audio routing, and control systems unique to a media production environment. This position is the bridge between the IT discipline and what is often seen as the “traditional” broadcast IP discipline.  The focus of this position is the management and evolution of the audio playout, content management, audio-over-IP routing (AoIP / Axia and Pathfinder Core Pro), network infrastructure, streaming audio infrastructure, and video production infrastructure. The position is responsible for implementing and maintaining the systems used to create and manage audio/video content, facilitate newsgathering and production, and curate content to ensure that the content producers of WAMU have the digital tools they need to produce content in a modern multiplatform world.  This position plays a key role in the implementation of modern control and distribution systems used to manage and connect transmitter sites, multimedia systems used for performance and presentation spaces, as well as support for content gathering systems used in the field. This position reports to the Director of Broadcast Engineering and works as part of a broad strategy to provide service excellence to WAMU.

Essential Functions:

1.) Broadcast Systems Management

• Building, testing, troubleshooting, maintaining, upgrading, and installing Broadcast IT systems and devices.

• Audio playout and automation (DAVID, Wide Orbit).

• Web stream encoders and monitors; Electronic Newsgathering, production, and content management (Burli); field audio production (Zoom recorders, Adobe Creative Cloud).

• Field and network content contribution (Comrex, Tieline, Burli, Content Depot); audio routing and control (Axia, Pathfinder Core Pro).

• Facility monitoring and control (Burk, SNMP), video production (Blackmagic, Tricaster),  presentation management (AMX Crestron, Christie), digital signage, and associated systems.

• Works closely with the Director of Broadcast Engineering to support systems on which WAMU relies.

• This role coordinates closely with the Director of IT and other IT staff on the implementation, configuration, maintenance, and troubleshooting of Broadcast IT systems.

2.) Operations Training and Support

• Troubleshoots system anomalies related to Broadcast Operations and corrects directly or assigns to appropriate employee.

• Performs user training on media production and management systems like Burli, Wide Orbit, and Adobe Audition.

• Supports the production needs of special internal or external events and remote broadcasts.

• Provides WAMU content creators direct support as an active member of the Broadcast Operations team.

• Responds to calls for help and acts on trouble tickets promptly.

• Work will occur at DC facilities and potentially offsite at various field broadcasts.

3.) Project Implementation

• Collaborates with other members of technology team and stakeholders throughout WAMU to design and identify systems and platforms responsive to the content production, playout, and facilities control needs of the organization.

• Provides support to the Director of Engineering on projects.

• Identifies vendors and products to become key components of the WAMU production suite.

• Designs and leads training programs for end-users and p