Operations Manager 2 (Supply Chain/Logistics) - 2nd Shift
PenskeAbout the role
Position Summary: Lead teams in a dynamic operational environment, to consistently exceed established goals, demonstrate a commitment to customers and a dedication to excellence and innovation. Develop forward looking plans and turn those plans into successful execution. Effectively manage resources to achieve operational excellence and meet or exceed the site financial operating plan. Implement and maintain an incident free safety culture at the operation.
***High-level Requirements*** – Strong leadership and interpersonal skills with high-level of emotional intelligence to navigate everyday changes and overcome operations challenges. Excellent communication, problem-solving and listening skills with a solid understanding of taking a proactive approach to fostering conflict resolutions, leading to a safe and healthy work environment. Strong sense of urgency, and the ability to interface with multi-level associates and leaders within the organization. Managing and meeting the needs of warehouse associates in various warehouse roles.
Work Schedule/Shift - Monday-Friday, starting at 4:30 pm (end approximately 2 am, but flexibility with end time, based on business needs).
Major Responsibilities:People • Establish and sustain that all supervisors and associates are trained and competent and understand how their work relates to the customers' business objectives • Establish and sustain that we recruit, hire, train, develop and retain quality associates. • Establish and sustain effective, two-way communication that informs and motivates as well as recognizes excellence among team members • Establish and sustain strong and effective relationships with associates, the customer, and supporting departments
Operations • Meet or exceed all customer key performance metrics and objectives • Interact daily with local customer to ensure existing and emerging customer needs are understood • Lead team to identify operational improvements in areas such as inventory accuracy and warehouse operations • Collaborate with other Penske sites to share best practices, leverage resources/assets, etc.
Finance • Develop and execute annual financial and operating plan • Lead the operation with integrity to meet or exceed the Business Plan targets • Identify issues with the operating metrics and P&L and make required adjustments in a timely manner • Ensure customer billings and associate payroll are prepared timely and accurately, the payables and intercompany charges are valid and correct, and all other activities are accurately reflected in the P&L.
Safety • Lead a culture of safety through personal example • Develop, execute, and assess continuous improvement plan to reduce accident and injury frequency • Ensure each associate understands their individual role and responsibilities, as well as the group's role and responsibilities required to achieve and maintain a safe work place • Proactively identify and correct unsafe conditions, work processes, and behaviors • Ensure compliance with all applicable regulatory agencies and company policies and procedures • Coach through safety observations
Growth/Customer Experience • Identify opportunities for continuous improvement and challenge the status quo • Execute a process to track and record value delivered to the customer • Identify and seize profitable business opportunities for the customer and Penske • Utilize available metrics to monitor and maximize customer efficiencies and achieve cost savings. Fleet/Assets • Lead effort to improve fleet/equipment utilization, maintenance availability and fuel efficiency • Contribute to equipment specification at time of start-up and renewal • Build a strong working relationship wit
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