Outside Sales Representative

Description

Threaded Fasteners, Inc. is proud to be 100% employee owned. Every employee has the opportunity to become a part of the ownership of Threaded Fasteners.  Our mission is to create value in and for the people we serve, especially our employee-owners. Our “Own It” model means that we take ownership of everything we do, including helping one another. Being a team member at Threaded Fasteners means that you are an owner, mentor, and, most importantly, a servant leader. We pride ourselves on having a fun, friendly, supportive work environment. We firmly believe that our employee-owners are the source of all our success.

Threaded Fasteners, Inc. offers an extensive benefits package that includes but is not limited to health, dental, vision, and life insurance plans. In addition, our ESOP is a retirement plan for qualified employees at no cost. TFI also offers a 401k match program. Other benefits include vacation, sick, and companywide holidays for full-time employees. For more information on benefits, visit: https://threadedfasteners.com/benefits/

Summary/Objective

The Outside Sales Representative is responsible for growing sales profitably in an assigned territory which includes servicing existing accounts and prospecting for new accounts. All sales personnel are encouraged to continually strive to develop and sustain relationships. 

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Demonstrating excellence in business-to-business selling daily
• Attain sales and margin goals.
• Develop relationships with key decision-makers.
• Call on existing accounts and prospect for new accounts in a geographic manner.
• Develop and implement plans for your sales territory growth.
• Always present a professional image to customers and vendors.
• Establish friendly relationships with customers and maintain ongoing relationships with customers.
• Understand the needs and expectations of the customers and provide relevant solutions,     
• Analyze the choices and financial capacities of every customer and suggest suitable products. 
• Offer different alternatives to customers in their preferred choice of product. 
• Demonstrate the methods of using products and resolving customer queries.
• Responsible to close sales deals and achieve customer satisfaction.
• Make efforts to achieve the short-term sales targets and improve the goodwill of the organization.
• Manage a database of potential customers and contact them regularly.
• Note suggestions and complaints made by the customers and report them to your manager.
• Research the market for new competitive products introduced and the marketing strategies adopted by competitors.
• Perform other duties as assigned.

Requirements

Competencies

• Exceptional verbal and written communication skills with a high level of confidence.
• Creative thinker with the ability to resolve critical problems. 
• Good organizational skills, management skills, and ability to be energetic.
• Should have the ability to multitask and manage conflicts in the business.
• Ability to analyze the market and target potential clients. 
• Strong computer skills and math aptitude.
• A positive attitude, effective problem-solving ability, and dedication to providing optimal customer service.
• The desire to practice integrity and professionalism in all aspects of the business.
• Keen attention to detail and a sense of urgency.

Supervisory Responsibility

This position has no supervisory responsibilities.

Work Environment

Outside Sales Representatives will work in the field making sales calls and in an office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.

Physical Demands

The ability to lift, slide, and lower packages that typically weigh 25lbs-50lbs and may weigh up to 75lbs.

Expected Hours of Work

This is a full-time position. Typical days and hours of work are Monday through Friday, 8:00 a.m. to 5:00 p.m. Some flexibility in hours is allowed, but the employee must be available during the “core” work hours of 7:00 a.m. to 5:00 p.m.

Travel

Travel for this position is primarily in the local market, however, some out-of-town and overnight travel may be expected. 

Required Education and Exp