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Digital Merchandising Manager (CX)

WorldLink US
Ridgefield Park, United Statesfull_timeVerifiedPosted 7 Dec 2024

About the role

TITLE: Digital Merchandising Manager (CX)

POSITION TYPE: Full Time (W2)

LOCATION: Ridgefield Park, NJ



ABOUT WorldLink:

WorldLink is a rapidly growing information technology company at the forefront of the tech transformation. From custom software development to cloud hosting, from big data to cognitive computing, we help companies harness and leverage today’s most cutting-edge digital technologies to create value and grow.

Collaborative. Respectful. Work hard Play hard. A place to dream and do. These are just a few words that describe what life is like at WorldLink. We embrace a culture of experimentation and constantly strive for improvement and learning.

We take pride in our employees and their future with continued growth and career advancement. We put TEAM first. We are a competitive group that like to win. We're grounded by humility and driven by ambition. We're passionate, and we love tough problems and new challenges. You don't hear a lot of "I don't know how" or "I can't" at WorldLink. If you are passionate about what you do and having fun while doing it; tired of rigid and strict work environments and would like to work in a non-bureaucratic startup cultural environment, WorldLink may be the place for you.

For more information about our craft, visit https://worldlink-us.com .

WHO we’re looking for:

We are looking for a Digital Merchandising Manager (CX) who will be responsible for leading the strategy and execution of website and App merchandising to deliver an engaging shopping experience for the Home Appliance portfolio. You will oversee a team responsible for promotional execution and ensures seamless collaboration with cross-functional teams. With a focus on both merchandising strategy and data-driven decision-making, the manager optimizes shopping experience, site usability and performance. This position plays a critical role in achieving business objectives and enhancing the brand’s digital presence.

Role and Responsibilities:
  • Develop and execute comprehensive digital merchandising strategies aligned with business objectives, financial targets and seasonal priorities.
  • Oversee the end-to-end process and ensure flawless execution of the website and Shop App merchandising, including offer intake, creative development, content authoring, site implementation and quality assurance.
  • Optimize key pages, consumer journey and shopping experience to enhance customer engagement and maximize continuation and conversion rates.
  • Lead the execution of promotional activities on the website and Shop App, ensuring timely and accurate delivery.
  • Partner with Category, Marketing, Product, UX and xLOB teams to create a cohesive site merchandising strategy that integrates storytelling with business goals.
  • Collaborate with the Product and Dev teams to identify technical soluti

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Company

WorldLink US

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