Patient Service Representative Float Physician Practice
Franciscan HealthAbout the role
PSR FLOAT
WHO WE ARE
Franciscan Health is a non-profit health care ministry with primary and specialty care physician groups located throughout Indiana and Illinois. Franciscan is known for our mission of caring. Our values of Respect for Life; Fidelity to Our Mission; Compassionate Concern; Joyful Service; and Christian Stewardship extend to our employees and patients. With 12 hospital ministries, Franciscan Health is one of the largest Catholic health care organizations in the Midwest. Franciscan Health includes over 1,000 employed physicians and advanced practice providers. Franciscan providers enjoy a team approach to care. Of our 260+ locations, many are nationally recognized Centers of Health Care Excellence.
ADDITIONAL JOB DESCRIPTION
At Franciscan, our Patient Service Reps are critical for supporting a variety of clerical duties for multiple ambulatory clinics. This role assists providers and staff in coordinating patient care, scheduling appointments, entering information in electronic medical record system, and functions as a liaison between patients, coworkers, and providers
WHAT YOU CAN EXPECT
PSR Float, Part Time, .6 FTE, 24 hours per week, variable hours. Will travel to all central region offices, Indy, Greenwood, Mooresville, Beech Grove, Columbus, Carmel, Plainfield.
- Enjoy work life balance with consistent day shift schedule and observed holidays off work
- Professional development opportunities
- Enhanced benefits package with a pay structure to reward experience and expertise
- Answer incoming calls; respond to inquiries, schedule appointments or direct caller to appropriate staff for assistance.
- Work within an electronic medical records system
- Collect patient payments; applies payments and adjustments to patient accounts
- Balance daily encounter forms and cash drawers
- Additional daily administrative tasks based on practice specialty
QUALIFICATIONS
- High School Dip
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