Manager, Supply Chain

At Otsuka our mission is to create new products for better health worldwide. Our purpose is to defy limitation so that others can too.

In this exciting role, as a Manager within the OAPI supply chain team, you will look to acheive operational goals while working cross-functionally across various departments to support development, planning, and implementation of the S&OP (Sales & Operations Planning) process.

You will support execution of global sourcing strategies across various supplier categories related to Otsuka products.

You will manage a complex portfolio of products with competing priorities that include balancing inventory, managing vendor / supplier relationships, optimizing total delivered cost to meet finished goods demand with focus on delivering value to our patients, our suppliers, and to Otsuka.

You will create and nurture an environment for proactive communications with cross functional collaborators that will help ensure both internal and external customer demands are consistently met with no laps in supply and availability of products to our patients.

Additional facets of the role include coordinating purchase requisitions in the ERP system, monitoring supplier performance KPIs and reporting, coordinating, and aligning production and development efforts with program goals and communicating demand / forecast with key vendors / suppliers.

Working closely with program / project manager, product development, new product introduction, technical operations, site quality and pharmaceutical development internal/external manufacturing teams.

Job Duties could include:

Planning

• Manage demand planning meetings with internal business partners (Marketing, Finance, Business Analytics, Channel Strategy, etc.) gathering total demand for assigned responsibilities.
• Partner with internal to review and streamline demand planning process.
• Develop and manage product manufacturing and distribution plans for new (products that are in the pipeline), and existing products that provides continuous supply to customers, including international product.
• Create and maintain replenishment plans for finished products of responsible territories and create replenishment orders to sites at the planning time fence.
• Develop and implement safety stock with sufficient shelf-life in alignment with desired customer service levels to meet inventory objectives and targets.
• Manage manufacturing plan communications with all internal and external parties.
• Manage purchase order process and work with drug product plants and packaging CMO's to ensure product plan is executed on time.
• Manage communications with interdisciplinary teams (Vendors, Channel Strategy, Global Product Quality, Quality Control, Finance, Legal, Packaging, etc.) to monitor process and provide feedback.
• Manage exceptions raised against existing replenishment plans and work with third party suppliers or site production planners to negotiate resolution and adjust plans to reflect changes in demand and supply to ensure that adequate production takes place to meet market demands.
• Able to escalate supply issues and risks and implement corrective actions and mitigation strategies to maintain supply continuity.
• Manage the monthly Sales and Operations Planning (S&OP) process that includes all internal key functional areas and allows sharing of performance and gain alignment on future actions.
• Manage and communicate results to all levels of the organization.
• Monthly reporting of supply chain metrics and partner with finance on month end close activities and J-SOX controls.
• Manage inventory levels and tracking of stock movements, including completing inventory reconciliation.
• Support ad hoc modelling of various supply scenarios as necessary with quick turn-around, extremely high accuracy, well vetted and documented assumptions, and that are readily supportable by the team
• Manages interaction with transportation and logistics, prepare/review release documentation in conjunction with GPQ, manage invoice discrepancies, maintain relevant master data, and other activities as needed.

Distribution and Logistics

• Address distribution issue escalations and manage resolutions with 3PL and/or internal teams.
• Manage interfaces, transactions, and postings in ERP system.
• Manage 3PL processes for inventory, returns and claims, recall activities and reporting, and product destructions.
• Manage inventory reporting and communicate with appropriate parties.
• Manage interfaces, transactions, and postings in ERP system.
• Manage pick/pack/ship processes with 3PL ensuring full- and on-time delivery to meet targeted customer service level.
• Manage packing instruc