Director -Tech Delivery (Temporary Work Assignment_3 months)

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

The Global Merchant and Network Services Technology (GMNST) organization at American Express is responsible for modernizing the payments network to enable next-generation payments products. The team creates flexible merchant platforms to acquire, bill, pay, service and foster innovation, while enabling a payments ecosystem to connect and authenticate parties seamlessly and securely 

American Express is making strategic investments in new card network products and platforms to allow the company to meet its ambitious global growth agenda. Card Network platform is a distributed near real time low latency system that is always available and highly resilient, processing transactions from around the world 24x7, 365 days a year. American Express Global Card Network Platform authorizes and processes all of the company’s customer card transactions. 

Responsibilities: 
In this role, you will lead the design and implementation of the technical project management office for GMNST, responsible for establishing enterprise aligned and best-in-class project governance frameworks, processes and tooling, to enable high quality delivery of small to large, simple to highly complex, technology initiatives. You will establish the playbook and framework that creates a model project management practice that will drive consistent and effective delivery for the organization.  This position is a 3-month temporary work assignment. 

Key Responsibilities 

• Establishes the lean, repeatable playbook and framework for delivering high-impact technology-focused projects, ensuring alignment with organizational objectives and project goals

• Collaborates and co-creates with product and the business teams to establish PMO practices to align technology initiatives with business objectives 

• Defines project resourcing framework, ensuring optimal utilization across multiple high-complexity projects and balancing workload