Administrative Assistant

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

MBA Insurance Agency, located in Scottsdale, AZ is a very specialized agency serving a much-defined market niche focusing on insurance products for the rental recreational vehicle industry nationwide.

Our Administrative Assistant II handles inbound calls and serves as the primary contact with our insureds and represent who we are to our customers. This position will include processing and continuing education of insurance basics upon obtaining P&C license to assist in customer service duties for customer accounts and transaction, in support of the production of the business. The ideal candidate is highly motivated, driven, versatile and thrives in a challenging yet supportive environment.

WHAT YOU'LL DO:

• Provide prompt, accurate, and friendly customer service to MBA customers
• Provide customers with general information about MBA and rental programs
• Answer and direct phone calls
• Monitor company email distributions
• Process requests and / or policy changes on behalf of the customers

• Provide administrative support to account team members on client matters, including renewal activities, certificates, special projects, insurer requests, and other needed tasks.
• Perform clerical duties such as filing, copying, binding, scanning etc.
• Implement and monitor projects as directed by management, and see the projects through to completion
• Support MBA team members and team leaders by assisting the office with clerical duties

WHAT YOU'LL NEED:

Required

• Minimum education of High School Diploma
• Proficient with MS Office Suite
• Exceptional telephone demeanor
• Ability to maintain a high level of confidentiality
• 1 – 3 years’ experience in a similar position
• P&C License

Preferred

• Associate’s or Bachelor’s degree in a business or financial related discipline

WHAT WE OFFER:

• Excellent growth and advancement opportunities
• Competitive pay based on experience
• Discretionary Time Off (DTO)
• Generous benefits package: health, dental, vision, 401(k), etc.
• Employee Stock Purchase Plan

We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.