Diversity, Inclusion & Belonging Senior Manager, Global Commercial Operations

Career Category

Corporate Services

Job Description

Join Amgen’s Mission of Serving Patients

At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.

Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

Diversity, Inclusion & Belonging Senior Manager, Global Commercial Operations

What you will do

Let’s do this. Let’s change the world! In this vital role on the GCO Diversity, Inclusion and Belonging team, you will contribute directly to the realization of our strategic framework which includes critical objectives for the USBO and Global Commercial Operations community. This "Culture" role is focused on fostering an inclusive culture and sense of belonging with superior engagement.

Key Responsibilities:

• Develop, sustain, and continuously improve critical metrics/KPIs to enhance leader insights (e.g., metrics dashboards) that empower GCO/USBO leaders to champion and embed DI&B in their business strategy.

• Serve as a key execution lead for GCO U-Belong Journey, cultural initiatives, and inclusive leadership activities.

• Facilitate functional workshops and offer insights relevant to cultural content, overviews, and selected “roadshow content”.

• Maintain and archive records aligned with various prioritized projects (Rmrblty formerly #IAR, Inclusive Workshops).

• Understanding of the USBO and GCO broader business goals to appropriately identify solutions and customize for business leaders.

• Support GCO DI&B Lead with resource tools and activities associated with prioritized projects.

• Collaborate with management on calendars and event planning for Town Halls, Inform Sessions, and Semester Meeting planning.

• Streamline processes, simplify resources, and communicate with critical DI&B partners and Council collaborators updates that impact engagement or sustainment of resources.

• Assist with monitoring specific GCO DI&B team email inboxes to answer broader initiative questions, provide information and/or resolve issues (DI&B Action Plan and Cultural Initiative Planning).

• Manage project, timelines for milestones and workstream resources, and partners with cross-functional teams to identify & support improvement processes & practices.

• Own enhancements and ongoing sustainment of cultural roundtables, strategic partnerships (internal/external) to include ways to continuously market these resources and drive utilization.

• Support collaboration with business stakeholders to ensure the developed engagement initiatives are aligned with the business objective and enterprise long term efforts – using a tracker or planning tool(s).

• Partner closely with the enterprise DIB as well as USBO HRBPs and Employment law on key activities and initiatives.

• Establish project goals with GCO DI&B Director, manage timelines and performance metrics.

• Support program management, scheduling, and recordkeeping for DI&B specific pillar support activities.

• Build and sustain platforms to integrate key data points from different sources to better inform the value of GCO DI&B programs and efforts.

• Manage the GCO DI&B budget in collaboration with leadership.

• Engage in external benchmarking and research relevant to the work you own.

• Propose and implement critical organizational change and engagement efforts that shape the culture for a more inclusive organization across GCO in close partnership with the regional DIB leads.

• Serve as key point of contact and facilitator for GCO DI&B councils and functional working teams to help drive information and standard methodology sharing.

• Contribute to facilitating processes and support mechanisms for onboarding of GCO staff, this includes continuous improvement practices in partnership with Talent Acquisition, and GCO Learning & Performance, ensuring there are resources