Aerospace & Defense Specialist

Introduction

Join us at AIT, where we believe every day presents an opportunity to make a global impact!

We’re problem solvers, driven by our curiosity and creativity, in endless pursuit of solutions for our customers. Together, we champion the strength of our global teams. And, as trusted advisors, we go above and beyond, working together in a supportive and collaborative environment to ensure customer satisfaction. 

Through the company's continued growth, we challenge ourselves to be better, continuously learning and growing in our dynamic environment. Helping others is at the core of our culture, join us in finding fulfillment by giving back to our local communities as the united team that is AIT.  Find out what our people deliver.® means when you come move the world with us!  

Hear directly from our teammates at AIT Worldwide Logistics and make us the next stop on your career journey.

Overview

The Defense & Aerospace Specialist will be responsible for performing day to day activities required to operate and support compliance with USG and AIT regulatory policy/procedures relating to international and domestic freight forwarding within the Government and Aerospace vertical.  This position will also be directly involved with Project Programs that could include offsite project management.  Including, but not limited to; charter operations for both air & ocean programs as well as trade shows and conventions.  This role is not a traditional 9-5 role.  We expect our team to be ready to execute critical missions at any given time

Responsibilities

• Act as the primary contact for designated clients/programs within the Government and Aerospace vertical
• Provide operational support and guidance as part of a control tower to company stations which includes quoting, routing, and executing freight shipments across multiple transportation modes and services (domestic, international, air, ocean, cross border, charter, and hand carry operations)
• Provide full operational services when required direct to customer
• Troubleshooting complex inquiries to resolution with world class customer service skills
• Facilitate international shipment flow by coordinating with internal/external customers, AIT branches, transportation providers, government agencies and overseas agents to ensure operational excellence
• Responsible for day-to-day operational compliance with USG and AIT regulatory policies and procedures as well as anticipating and resolving issues
• Work closely with the Global Compliance team to develop and maintain procedures for maintaining compliance with U.S. government laws and regulations including, but not limited to, ITAR/EAR/CFR compliance, import/export documentation, creating and updating SOPs, and regulatory changes
• Work directly with AIT departments/stations to maintain and manage trade compliance as well as educate internal and external customers in trade compliance
• Maintain current knowledge of import/export compliance and attend appropriate seminars and/or compliance training as needed
• Conduct research in the area of Government and Aerospace and stay abreast with current regulations
• Develop and manage SOPs for internal and external clients and review/update as needed
• Oversee & manage multiple accounts both operationally and financially
• Make high level decisions on the fly in order to meet required delivery dates (RDDs)/deadlines
• Must be able to maintain a professional demeanor while dealing with clients of very high caliber
• Have the understanding and ability to work on multi-million-dollar projects with high complexity into austere environments & locations
• May be required to travel to project locations to provide supervision and onsite services for the client
• Maintain relative availability for afterhours phone calls & operations
• Responsible for maintaining confidentiality and need to know information
• All other duties as the business deemed necessary

• The wage range for this position is $74,330.00-$111,490.00 and may vary based on geography as well as relative knowledge, skills, abilities, and experience

Qualifications

• High School Diploma/GED required
• 5+ years of international operations freight forwarding experience
• 1+ year of CargoWise experience highly preferred
• Ability to read, analyze, and interpret general industry documentation/communication
• Must exhibit excellent oral and written communication skills
• Strong analytical and organization skills, attention to detail and ability to multi-task
• Must be extremely detail and deadline oriented
• Must bring energy and enthusiasm t