Senior Manager, Conversions

Position Title: Senior Manager, Conversions

Department: Arena Operations

Reports to: Director, Arena Operations

FLSA Status: Exempt / Full-Time Salary

Union Code: Non-Union   

Minimum Pay Rate: $92,200

Maximum Pay Rate: $102,000

Join Our Team at Barclays Center!

Congratulations on taking the first step toward embarking on an exciting new adventure at Barclays Center! 

At Barclays Center, we're more than just a venue – we're a dynamic community driven by a shared passion for creating unforgettable live experiences. We're dedicated to nurturing our team members and empowering them to thrive in an environment where innovation, collaboration, and a love for sports entertainment intersect.

If you're someone who lives and breathes events, fueled by an unwavering passion for creating magic in every moment, then we want you to join us in shaping the future of live entertainment. Come be a part of our vibrant community, where every day offers the chance to inspire, innovate, and make memories that last a lifetime.

Our Company Values

We understand that it is important for you to know what our values are to determine if they align with yours. Our four company values, Care, Integrity, Accountability and Growth Mindset, are reflected in everything that we do here at Barclays Center. From the interview process to employee recognition, we make certain to incorporate our four values.

Position Summary

This is not your typical operations job! As Senior Manager, Conversions at Barclays Center, you will lead more than 150 fast-paced arena transitions per year. From NBA and WNBA games to concerts and family shows, you’ll turn a basketball court into a stage, a dirt floor for a monster truck show into a graduation ceremony, and back again… most often overnight. This role requires hands-on leadership, resilience under pressure, and a deep sense of accountability.

This role is demanding—and that’s by design. You’ll lead a hardworking, proud union crew through the high-pressure conversions. Success requires sharp instincts, clear communication, and the ability to lead the union crew of strong perspectives and the expectation for steady, confident leadership. It’s a tough job—but for the right person, it’s incredibly rewarding. If you thrive on complexity, lead by example, and take pride in executing seamless transformations behind the scenes, we want to hear from you.

​Key Attributes for Success

While these insights may be select elements that define this role, they also represent the exciting challenges and opportunities that come with being an integral part of the Barclays Center team. If you're ready to embrace these realities and contribute to the creation of extraordinary live experiences, we invite you to explore the details of the Senior Manager, Conversions position. Together, we will set new standards in the live event industry.

Operational Excellence:

• Ensures all event conversions are completed safely, efficiently, and on schedule, with continuous improvement in processes and performance.
• Demonstrates enthusiasm, dedication, and professionalism while maintaining high standards of quality and safety.

Strong Teamwork Abilities:

• Builds and nurtures a motivated, respected team culture across union and non-union personnel.
• Collaborates effectively with NBA/WNBA teams, event promoters, and internal departments to achieve shared goals.
• Navigates stakeholder dynamics with skill and professionalism to ensure smooth operations.

Adaptability:

• Committed to supporting 150+ dynamic arena conversions annually, including weekends and holidays, to ensure exceptional guest experiences.
• Handles unexpected challenges with flexibility, composure, and a solution-focused mindset.
• Thrives in fast-paced environments, quickly adjusting to changing priorities to maintain seamless operations.

Endurance Beyond the Norm:

• Long days are not just a possibility; they are a reality. Be prepared for a schedule that will involve overnights and early mornings. Success in this role requires resilience and the ability to perform at your best, even in the midst of demanding hours.

Proactive Problem-Solving:

• Takes initiative to identify and resolve operational issues creatively and efficiently before they escalat