Global Director, Change Management - CRM Program

The Global Director, Change Management, CRM Program, is responsible for the strategic planning, facilitation, and execution of enterprise-wide global change management initiatives in support of the marketing organization’s transformational objectives, including a major enterprise CRM platform transition and associated process and data model changes across 9 business units, 50+countries in multiple time zones and 6k+end users. This position is instrumental in ensuring the effective transition to a new system, processes, and operational models, with a strong emphasis on driving adoption and sustaining long-term change.

In addition to working with a multi-vendor delivery model, this role will collaborate closely with various levels of leadership and stakeholders across the enterprise, to ensure consistent communication, alignment, and engagement throughout the program and change enablement lifecycle. Serving as the central point of coordination for all change management efforts, they will ensure initiatives are executed with precision and in alignment with organizational priorities, from initial planning through to successful implementation within an accelerated timeline. 

Additional Details:

• This position will require 20% travel.
• This role is not remote/hybrid.  This role will report Sherwin-Williams Cleveland Global Headquarters located at 1 Sherwin Way, Cleveland, OH 44115
• This position is also eligible for [bonus] [commissions] [long-term incentive compensation awards] based on performance and subject to the terms of the Company’s applicable plans. 
• Job duties include contact with other employees and access confidential and proprietary information and/or other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company’s staff, employees, and business relationships.