Sr. Bank Fraud Investigator

General information

Career area Deposits Operations Work Location(s) 2911 Lake Vista Drive, TX, 601 S. Tryon Street, NC Remote? No Ref # 21182 Posted Date 11-19-25 Working time Full time

Ally and Your Career

Ally Financial only succeeds when its people do - and that’s more than some cliché people put on job postings. We live this stuff! We see our people as, well, people - with interests, families, friends, dreams, and causes that are all important to them. Our focus is on the health and safety of our teammates as well as work-life balance and diversity and inclusion. From generous benefits to a variety of employee resource groups, we strive to build paths that encourage employees to stretch themselves professionally. We want to help you grow, develop, and learn new things. You’re constantly evolving, so shouldn’t your opportunities be, too?
Work Schedule: Ally designates roles as (1) fully on-site, (2) hybrid, or (3) fully remote. Hybrid roles are generally expected to be in the office a certain number of days per week as indicated by your manager. Your hiring manager will discuss this role's specific work requirements with you during the hiring process. All work requirements are subject to change at any time based on leader discretion and/or business need.

The Opportunity

The primary role of the Senior Bank Fraud Investigator to investigate and deter fraud against Ally Bank. This role requires the ability to conduct in-depth research of complex situations, use subject matter disciplines to solve difficult problems, execute various risk mitigation efforts and provide clear documentation of all findings. This position requires the ideal candidate to be a high-level problem solver. You will work independently on various bank fraud projects and present findings and solutions to loss prevention leadership.

At this time, Ally will not sponsor a new applicant for employment authorization for this position.

In office role with hybrid schedule - Ally work locations Lewisville, TX and Charlotte, NC

The Work Itself

• Conduct thorough investigations of fraud cases (including detailed link analysis) utilizing various tools and reports to identify potential fraudulent activities on new/existing accounts.
• Initiate investigations; responsible for handling all aspects of the investigation, including detailed analysis and research to resolve issues.
• Prepares drafts Regulatory Reports for potential submission to FinCen (SAR referrals).
• Collaborate with internal/external fraud investigators, legal teams, Adult Protective Services (APS) and Law Enforcement, acting as a liaison, preparing case referrals and follow up investigations.
• Conduct interviews with customers, representatives from other financial institutions, and other pertinent individuals to investigate and gather information related to potential fraudulent activities.
• Analyze data to detect patterns and trends in fraudulent activities.
• Ensure compliance with Federal and