Senior Administrator, Financial Systems

Holland America Line has been exploring the world since 1873. Our ships offer innovative features and enriching experiences focused on destination exploration and personalized travel, inviting guests to savor the journey. 

The Senior Administrator, Financial Systems operates as a Finance Systems professional within the Financial Systems organization, providing reliable end-user support and subject matter expertise for Oracle ERP (EBS R12), OBIEE, MarkView, and related finance applications. The role owns assigned system support, controls, documentation, and enhancement activities with a high degree of accuracy, discipline, and accountability, partnering with Finance, IT, and business stakeholders to gather requirements, troubleshoot functional and technical issues, maintain system hierarchies, configurations, and properties, support reporting needs, and recommend practical solutions. Serving as the primary liaison between Finance and Technology teams, the role advocates for system enhancements and coordinates integration efforts to ensure issues are resolved quickly and effectively. It also supports internal and external audit readiness by executing IT and finance controls, access reviews, approval limit reviews, provisioning activities, UAT, and control evidence validation completely and on time. The ideal candidate combines strong technical expertise with a deep understanding of financial processes and operational challenges, and will drive continuous improvement, enhance system reliability, and empower finance users through training, documentation, and proactive system stewardship.

Here’s a summary of what Holland America Line is looking for.  Is this you? 

Responsibilities:

System Maintenance and Support

• Provide reliable end-user support for Oracle ERP (EBS R12), OBIEE, MarkView, and related finance applications.

• Serve as SME for designated finance processes and system features; collect business requirements and recommend solutions.

• Troubleshoot functional and technical issues and ensure timely resolution, ticket follow-up, and proper documentation.

• Maintain system hierarchies, configurations, and properties accurately.

• Build and maintain reports or support reporting enhancements as assigned.

System Enhancement and Development

• Participate in and support assigned system enhancements, implementation projects, and project team reviews across Oracle ERP (EBS R12), OBIEE, MarkView, and related finance applications.

• Collaborate with cross-functional Finance, IT, and business stakeholders to gather requirements, support design discussions, and translate business needs into finance systems solutions.

• Design, configure, test, and deploy assigned modifications and enhancements in adherence with best practices and change management procedures.

• Support system integration projects, including data migration, interface development, and software upgrades, to ensure seamless integration with other enterprise systems.

• Own or support UAT planning, readiness, coordination with business users, test execution, issue tracking, follow-up, and closure.

• Treat UAT as a required control point for system changes, ensuring control evidence and approvals are completed before deployment.

Process Improvement and Optimization

• Analyze existing finance processes and identify opportunities to improve accuracy, controls, efficiency, and system alignment.

• Collaborate with Finance, IT, and stakeholders in support of applications, projects, and operational goals.

• Communicate status, risks, delays, and dependencies in a timely and solution-oriented manner.

• Prioritize high-risk and high-impact deliverables, especially compliance and audit-related work.

Training and Documentation

• Maintain current, complete, and accurate documentation for system processes, configurations, access management and provisioning procedures, control execution, validation steps, and user procedures.

• Ensure documentation meets governance, audit, and operational standards.

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