TikTok Shop - Product Operation Leader, Apps and API

About TikTok



TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.



Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.



About



The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We aim to bring discovery, inspiration, and joy back to shopping by making TikTok the commerce channel of choice for merchants, creators, and affiliates.With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We are looking for passionate and talented people to join our product and operations team, to build an e-commerce ecosystem that is innovative, secure and intuitive for our users and brands.



About the team



This product manager will be responsible for products and features for the Data Product team, working with cross-functional partners across the e-commerce organization (business, policy, product, marketing, etc.) developing end-to-end product strategy and design, and executing on the product roadmap to deliver new innovations for both internal and external stakeholders.



Responsibilities



- Conduct extensive quantitative and qualitative market studies to gather deep insights into Sellers, Independent Software Vendors (ISV) Partners and other roles in social content-based Commerce.

- Responsible for managing input and feedback from sellers.

- Partner with the product management team to devise product strategy to ensure long term vision and success for the product.

- Based on market studies and user feedback, work together with Product Mangers to define product requirements, including business and product objectives, business & market requirements, operational support requirements, etc.

- Combine ROI analysis, dependency analysis and other techniques to prioritize the product requirements.

- Participate in the product development lifecycle, review various artifacts to ensure quality.

- Plan, orchestrate and execute go-to-market activities including: product documentation and various other contents, target audience activation plan by segment, and operational support tools.

- Participate in user acceptance testing to ensure product quality and optimal user experience prior to product launch.

- Monitor key performance indicators and other product metrics, conducts gap analysis, devises and implements improvement plans.

- Lead a team of Product Operation Managers and be responsible for their growth and success.