Manager – Technical Revenue Accounting

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.

We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.

The Manager – Technical Revenue Accounting  will be responsible for tasks supporting the Revenue Accounting Organization with processes, functional knowledge and policy knowledge to ensure Genesys revenue accounting is in compliance with ASC 606.

The individual will be instrumental in ensuring the accurate reporting of revenue as per Genesys Revenue policy. The Manager – Technical Revenue Accounting  will provide technical accounting guidance and critical review and documentation of new business practices. Key functions involve: identifying business requirements, performing critical accounting analysis and updating policy in alignment with US GAAP.

Location: US Remote (not limited to the states that the job is tagged to)

Key Responsibilities:

The primary responsibilities for this role include (but are not limited to).

Revenue Accounting:

• Own, update and publish current Genesys Revenue and Accounting policies in compliance with ASC 606.

• valuate and update policies for all new standards / interpretations and liaise with new product integration team to operationalize accounting.

• Gain a solid understanding of current and future Revenue Recognition and Accounting reporting requirements, backend systems and current data collected.

• Ensure that reports and documentation comply with Genesys business practices, operational processes, accounting policies, and US GAAP reporting guidelines.

• Develop and maintain process documentation for all accounting memorandums.

• Coordinate with our external auditors for the quarterly reviews and year-end audits, including discussing technical revenue accounting issues.

• Assist and support the reporting related items for month-end and quarter-end.

• Present reporting requirements to management and make recommendation.

• Maintain great relationships with business partners (Deal Desk, Sales, Legal) and accounting peers to address and educate on technical accounting conclusions.

• Demonstrate flexibility and willingness to take on new responsibilities and assignments as needed.

Requirements:

• 4+ years of related experience, including experience in revenue recognition, technical accounting, or revenue operations in a technology/software company.

• Deep knowledge and technical understanding of Software Revenue Recognition Accounting - ASC 606 in SaaS business models.

• Confidence and proven record to communicate both orally and written, including the dissemination of technical information.

• Ability to interact effectively with sales and product teams, functional peer groups and subordinates and to gain cooperation from others, especially those in other departments, as well as with outside auditors and outside legal counsel.

• Ability to thrive in a rapidly growing and fast-paced remote-only environment.

• Ability to work independently and take ownership of multiple concurrent and diversified tasks, while working with deadlines.

• Problem solver: Candidate should be a strong, analytical problem solver with a common sense and practical solutions orientation with great attention to detail

Desirable Skills:

• Public accounting experience (with Big 4 or similar firm)

• Experience using Salesforce.com, RevPro and NetSuite

• Bachelor’s degree in accounting or finance

• Qualified Accountant (ICAI, CCAB, CPA or equivalent)

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Compensation:

This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate’s experie