Job Description

Embry-Riddle: A Global Leader in Aviation and Aerospace

With vibrant campuses in Daytona Beach, FL and Prescott, AZ, plus a Worldwide network across approximately 120 locations, Embry-Riddle stands as the world’s largest aviation and aerospace university. For over 95 years, we've been pioneering education in STEM fields, serving over 11,600 residential students and 19,200 globally in the 2023-24 academic year with cutting-edge programs in Applied Science, Aviation, Business, Technology, Engineering, Safety, Security, and Space.

The Opportunity

Embry-Riddle is now hiring an Assistant Director of Graduate Enrollment Operations at the Daytona Beach campus.

Key Job Functions, Duties, Accountabilities:

Application and Document Processing

• Review and process all graduate domestic and international masters and doctoral admissions applications using various admissions systems (Campus Solutions, Imaging, Workflow, and Salesforce/CRM). Other applications include:
  • Graduate English Language Institute (ERLI), ERLI/Pathways, Accelerated/Combined/4+1 Pathways, MS/PhD Track, Dual Masters, and dismissed or suspended students
  • Memorandums of understandings (MOU’s) with external organizations and universities such as Gulfstream (MMSE), 3+1+1/Chinese Institutions, Fulbright, USAID, and more
• Verify MS/PhD eligibility, term availability, degree program, minors, specializations, and deadlines
• Appropriately update and code applicant data in the student information system depending on international versus domestic status
• Enter extensive applicant data into the system from external documents such as transcripts, resumes, letters of recommendation, statement of objectives, test scores, and more
• Evaluate applicant documents and render admissions decisions when applicable. Also, make recommendations to graduate program coordinators for possible conditional admission
• Work closely with recruiters, graduate program coordinators and faculty to revise admission criteria and inform them of any updates
• Work closely with admissions graduate and transfer coordinators reviewing and processing applications
• Collaborate with university departments including Records, Financial Aid, ISSS, Advising, and others to ensure applicants go through the enrollment funnel successfully

Training & Development

• Create data entry standards and processes to support reporting goals
• Manage the Graduate Admissions SharePoint manual by making regular updates to documents and materials
• Train admissions staff to ensure proper continuity and succession
• Train new program coordinators on how to use the admissions/enrollment systems and reports
• Help streamline admissions operations and application processing through several automation procedures
• Engage in several process improvement initiatives with faculty and recruitment team
• Maintain strong relationships with campus partners to ensure consistent student record keeping

Quality Assurance

• Maintain data integrity by performing regular comprehensive data auditing and cleanup via CS query management tools and Salesforce reports
• Run regular reports using the Business Intelligence database to review applicant status and conduct outreach initiatives with recruiters

Project Management

• Help identify projects suitable for Graduate Admissions and assist in bringing those to fruition by working hand in hand with Director
• Provide leadership on project conception and implementation

Event Assistance & Participation

• Represent the Office of Graduate Admissions at various Admissions events including Open House, Preview Day, and Orientation
• Support the recruitment team and graduate faculty to coordinate Information Sessions for different programs in the fall and spring semesters
• Participate in the Graduate Studies Committee meetings to help disseminate any relevant Graduate Admissions information to faculty and other university constituents
• Attend and engage in monthly Graduate Admissions meetings with Enrollment Management leadership

Perks Await You at Embry-Riddle!

• Health Benefits: Experience comprehensive medical, dental, and vision coverage, along with wellness programs that include preventive care and fitness memberships. Our flexible spending and health savings accounts simplify managing healthcare costs. Join a workplace that prioritizes your health—because your journey to wellness should be rewarding! Buckle up for a healthier, happier you!
• Tuition Coverage: Get 100% tuition coverage for yourself for one undergraduate and one graduate degree, and discount