Principal System Engineering

Job Description:

This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered.

AT&T will not hire any applicants for this position who require employer sponsorship now or in the future.

Join AT&T and reimagine the communications and technologies that connect the world. The Chief Information Office is responsible for advancing information technology performance and delivering solutions with a focus on maximizing ROI, increasing efficiency and enhancing the experience of end users. Guided by experienced leaders, Corporate Systems seamlessly integrate with advanced Technology and Operations to drive our enterprise forward. Our Systems Reliability and Software Delivery teams are unwavering in their commitment to excellence, ensuring every solution is robust and efficient. When you step into a career with AT&T, you won’t just imagine the future-you’ll create it.

As a Principal System Engineer, you’ll be responsible for translating business needs into technical solutions and defining solutions to problems through reasoned application of information technology. You will work primarily on our Microsoft Teams and M365 platform at AT&T. This will include supporting our entire Microsoft Teams instance, as well as building out and developing any new features or initiatives into Microsoft Teams. This will also overlap with other M365 services, so a broad knowledge of how M365 services interact, is a must. You will drive our support relationship between our service and our employees both through issue resolution, as well as new feature and functionality development. You will collaborate with our team, broad AT&T employee teams, as well as directly with Microsoft.

Key Roles and Responsibilities:

• Act as a Subject Matter Expert for Microsoft Teams, in order to assist a broad set of employees

• Support M365/Teams employees across a wide range of modalities

• Ability to go technically deep in Microsoft Teams (and ideally other M365 services), and actively seek solutions to employees needs, as well as communicating to leadership

• Designs, develops, documents, and analyzes overall architecture of AT&T’s Microsoft Teams (and ideally other M365 services) instance

• Determines integrated hardware and software architecture solutions that meet performance, usability, scalability, reliability, and security needs

• Coordinates design and integration of total system including subsystems

• Research and recommend technology to improve the current systems

• Supports technical initiatives normally as part of a larger project

• Works on development of new technologies or maintenance of existing technologies

• Exchanges complex technical information and provides training and guidance to others in work areas by breaking down information in a systematic and logical manner

Required Qualifications:

• 8-10 years of related experience

Desired Education:

• Bachelor’s degree in Engineering, Information Systems or related technical field

Desired Qualifications:

• 3-5 years’ experience directly with M365 services, primarily Microsoft Teams

• Experience analysis, troubleshooting, and providing solutions for technical issues (primarily in M365 services)

• Certification in Microsoft and/or competing Cloud Technologies strongly preferred

• Experience in building multiple versions systems addressing performance and scale

• Experience developing technical documentation on applications and systems

• Ability to work with technical and business-oriented teams

Our Principal System Engineering earns between $141,300 - $237,400 annually.  Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Joining our team comes with amazing perks and benefits:  

• Medical/Dental/Vision coverage

• 401(k) plan

• Tuition reimbursement program

• Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)

• Paid Parental Leave

• Paid Caregiver Leave

• Additional sick leave beyond what state and local law require may be available but is unprotected

• Adoption Reimbursement

• Disability Benefits (short term and long term)

• Life and Accidental Death Insurance

• Supplemental bene